OT - Crucial Helpdesk today...

[Mac]

Crucial used to do better than this... (Names changed to protect the
innocent)

Welcome to Crucial Technology's Expert Online. An Expert Online agent will
join you in a moment... Please do not begin typing until you have been
connected to an agent.
Hello, my name is CrucialGal . How may I help you?
Mac: Hi
Mac: I have this laptop http://www.pcworld.co.uk/martprd/product/seo/958726
Mac: But your site can't find memory for it?

(Long Pause)

CrucialGal : If you could provide me with the make and model of your system
or the make and model of the motherboard, that would be great.
Mac: As above link Advent 7113

(Longer Pause)

Mac: I get this from your online memory checker
Mac: 1024 MB DDR2 PC2-4100 EMPTY
Maximum Memory Capacity: 3145728 MB
Currently Installed Memory: 1024 MB
Available Memory Slots: 1
Number of Banks: 2
Dual Channel Support: N.A.
CPU Manufacturer: GenuineIntel
CPU Family: Intel(R) Celeron(R) M CPU 430 @ 1.73GHz Model 14, Stepping 8
CPU Speed: 1733 MHz

(Even Longer Pause)

CrucialGal : If you could provide me with the make and model of your system
or the make and model of the motherboard, that would be great.
Mac: Advent 7113 as I said - above ^ ;-)

(Very Long Pause)

CrucialGal : So this is a desktop?
Mac: Laptop

(Very Very Long Pause)

CrucialGal : So what are you looking for a 1GB chip?
Mac: If that's all it can take.

(Pause)

Mac: Manufactures website says "Support (2) DDR2 533/677 SODIMM Up to 4GB
total (1 socket under kb)"

(Extremely Long Pause)

The agent is sending you to
http://www.crucial.com/store/listmodule/DDRII/list.html.
CrucialGal : The link provided will take you to a list of memory upgrades
that are guaranteed to be compatible, or your money back (shipping not
included).
Mac: Ok I'll take a look

(Pause)

CrucialGal : Is there anything else I can help you with?
Mac: Not just now - thanks

(Pause)

Currently experiencing network delays, one moment please....
CrucialGal : Thank you for visiting Crucial.com. Have a great day.
Thank you for using Expert Online. You may now close this window.
Your session has ended. You may now close this window.

 

[Karen Jane Panze]

Who gives a RATS ASS about this? Maybe you should adjust your drug dosages.

 

[Mac]

Well, I thought it was quite amusing, but nice to meet you too, Jane.

 

[Robert Moir]

Crucial used to do better than this... (Names changed to protect the
innocent)

Welcome to Crucial Technology's Expert Online. An Expert Online agent will
join you in a moment... Please do not begin typing until you have been
connected to an agent.
Hello, my name is CrucialGal . How may I help you?
Mac: Hi
Mac: I have this laptop
http://www.pcworld.co.uk/martprd/product/seo/958726
Mac: But your site can't find memory for it?

You know, most of the time those 'live chats' are either live chats with a
bot, or live chats with someone having live chats with you and 100 others at
once. Not trying to defend them btw, just saying.

Anyhoo, if you're still looking for information on what you can fit into
your computer, I've got the advent support site bookmarked as I used to own
an advent laptop. A bit of digging around gives me this:

http://support.thetechguys.com/layout.aspx?ID={1bb54822-7648-49e5-824d-6d59783bb483}&CatID={c609321c-7515-43a2-b477-ab17fbb0dceb}

http://support.thetechguys.com/layout.aspx?ID={5ea873a2-05f6-4682-a5ea-6bcde2a12f51}&CatID={c609321c-7515-43a2-b477-ab17fbb0dceb}
(read bottom section of this, it refers to memory. Oh, and these URLs are
wrapping big-time as I paste them in here and include both sets of brackets
{}

hope that helps!