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Building the civilized workplace
The McKinsey Quarterly 2007 Number 2
I felt compelled to share with you:
Whether you own a company, work for a company, or associate with a company -
study proves being a jerk will cost your company a fortune.
The following are workplace jerks:
1. Personal insults
2. Invading coworker's personal territory
3. Uninvited physical contact
4. Threats and intimidation, verbal and nonverbal
5. Sarcastic jokes and teasing used as insult delivery systems
6. Withering e-mails
7. Status slaps intended to humiliate victims
8. Public shaming or status degradation rituals
9. Rude interruptions
10. Two-faced attacks
11. Dirty looks
12. Treating people as if they were invisible
Good news is, more and more companies and management will look into this
issue and there is a "formula" provided for calculating "total cost of jerks
(TCJ). Bad news is, your manner does cost you a fortune even you own the
company.
Let's remind ourselves all the time.
The McKinsey Quarterly 2007 Number 2
I felt compelled to share with you:
Whether you own a company, work for a company, or associate with a company -
study proves being a jerk will cost your company a fortune.
The following are workplace jerks:
1. Personal insults
2. Invading coworker's personal territory
3. Uninvited physical contact
4. Threats and intimidation, verbal and nonverbal
5. Sarcastic jokes and teasing used as insult delivery systems
6. Withering e-mails
7. Status slaps intended to humiliate victims
8. Public shaming or status degradation rituals
9. Rude interruptions
10. Two-faced attacks
11. Dirty looks
12. Treating people as if they were invisible
Good news is, more and more companies and management will look into this
issue and there is a "formula" provided for calculating "total cost of jerks
(TCJ). Bad news is, your manner does cost you a fortune even you own the
company.
Let's remind ourselves all the time.