ost files


G

Guest

Hi,
I have been spending 2 days on this problem. How can travelling users use
Outlook 2003 with a downloaded ost file? The user, when in the office, is
connected to Exchange server 2000. When the user logs into the network, he
obviously has a certain Windows User Profile. When the ost file is
synchronized with the Exchange server, the ost file is stored in this Windows
User Profile. I did change the path and made the ost file save to the local
Windows User Profile. Now, when the user travels and logs into the notebook
locally, Outlook does not associate with the ost file - there is no data.
Does Outlook think that this is a different user? How is this supposed to
work? It's a mystery to me...
 
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S

Sue Mosher [MVP-Outlook]

The traveling user should use the same Windows login as s/he does in the office. That should provide access to the same Outlook mail profile and ..ost file data.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
G

Guest

Hi Sue,

Thanks for your reply. Let's say user John is setup in Active Directory.
When he logs into the network as John on the domain company.com, he will have
a Windows Profile of Documents and Settings\John.000\...
Now when John logs into his notebook as John on "local computer" he will
have a Windows Profile of Documents and Settings\John\....
Now here is the problem, both times John logs in with the same user name,
but accesses two different Windows Profiles. He will never be able to access
the Documents and Setting\John.000\... account. This would be the same case
if I logged into the network as Administrator and then logged into the
notebook as Administrator. Both times I will have 2 different Windows
Profiles.

I set the path in Outlook to save the outlook.ost file to John's local
Windows Profile, Documents and Settings\John\..., but even so Outlook does
not bring up the data that was downloaded from the server.
Again, I don't know how Outlook can use the data when the notebook is not
connected to the network.
 
S

Sue Mosher [MVP-Outlook]

What I'm saying is that John should always log in as John on domain company.com, even if he is not connected to the network.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
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G

Guest

I didn't know that this was possible! But, yes it works perfectly now. Thanks
very much!
 

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