Orientation Problem with Printer

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Guest

My company recently hired a developer to produce a software application using
MS Access 2000 and VB Script. The project is completed except for one small
problem. This application produces several reports based on forms/subforms.
Most of these reports are automatically set to print in landscape
orientation. One report, however, refuses to print in landscape orientation.
It is possible to go to Page Preview and set up the individual report for
landscape orientation before printing that individual report page, but not
when printing an entire report.

This problem seems to occur on only one printer model -- an HP ColorJet
4600DN laser printer. Although the application was developed using Access
2000, it generally works fine in computers using Access XP and 2003. Most of
our company's printers have XP Professional as the OS.

Although it would seem the problem is with the specific printer model
itself, I'm only trying to rule out any programming and/or Access issues. We
have used every Service Pack that Office 2000, XP and 2003 have produced. We
have updated WinXP with SP2. We have reinstalled the printer drivers. No
change. The developer says the problem is not with his design. Is there a
solution to this or is there something else I should be looking at?
 
access 2000 did have a bug that was very common, and when access 2000 was
the main version of ms-access in use, we got about 1 question a day on that
subject.

The solution was usually fixed when you installed the updates to ms-access.
And another solution was to turn off track-name autocorrect.

Assuming you done both of the above, then your problem would be termed a
rare problem.

So, as a last thing, check the following, and give it a try:

ACC2000: Lost Printer Settings When Name AutoCorrect Is Enabled

http://support.microsoft.com/default.aspx?scid=kb;en-us;240826

The service packs are supposed to correct his problem, and perhaps they are
NOT getting installed correctly. However, in the mean time, turn off auto
correct...
 
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