In the Contacts window:
If you have a column for "Last Name", just click on the heading to sort
(up/down).
If you don't see the Last name column, add it by right-clicking on the Name
heading and select Last.
If you mean in the Select Recipients window:
Click on the Name column heading.. it cycles thru 4 sortings....
Right click the name of any column. Enable the Last Name field.
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