Operation Failed

[Martin]

Outlook 2002, XPPro

Hello All,

I turned my computer on recently and found that Outlook wouldn't open saying
that the *.pst file was corrupt. I used the Inbox repair and Outlook opened
but when I tried to send/receive I got a warning box saying 'Operation
Failed'. I checked the email accounts and both work fine, I tried the Oulook
repair tool on the Help menu with no success and I tried a repair of Office
from the original CD with no success and I tried an earlier restore point
which acheived nothing much, I've checked the mail on the ISP servers and
it's all there waiting to be downloaded but I get absolutely no response
from Outlook at all. I've run out of ideas of what to try next, can anyone
offer any suggestions or is a uninstall/reinstall situation?

Thanks,

Martin

 

[Milly Staples [MVP - Outlook]]

How big is the .pst file?

Can you create a new mail profile and does it work?


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Martin asked:

| Outlook 2002, XPPro
|
| Hello All,
|
| I turned my computer on recently and found that Outlook wouldn't open
| saying that the *.pst file was corrupt. I used the Inbox repair and
| Outlook opened but when I tried to send/receive I got a warning box
| saying 'Operation Failed'. I checked the email accounts and both work
| fine, I tried the Oulook repair tool on the Help menu with no success
| and I tried a repair of Office from the original CD with no success
| and I tried an earlier restore point which acheived nothing much,
| I've checked the mail on the ISP servers and it's all there waiting
| to be downloaded but I get absolutely no response from Outlook at
| all. I've run out of ideas of what to try next, can anyone offer any
| suggestions or is a uninstall/reinstall situation?
|
| Thanks,
|
| Martin

 

[Martin]

Hello Milly,

Thanks for the reply.

I've just created a new profile and re-tried and I still got the same
response. Then I tried again this time changing the name of the profile and
hey presto!

Strange that News still worked and I could mail out but not get new mail.
Any clues as to what causes this?

Thanks again,

Martin