Operating scheme not present

[Guest]

Hi there,

My friend is having trouble with there laptop (don;t know exact model yet).
When they boot up into XP they get the message that the 'Operating scheme is
not present' and goes no further.

Any ideas on how they go about fixing this ?

Thx

Duncan.

 

[Rick \Nutcase\ Rogers]

Hi Duncan,

Could be a number of things:

- hard drive failure or disconnected
- corruption of the system partition
- other non-bootable media left in the drives

I would first check that a floppy or CD was not left in the drives. Failing
that, then monitor the BIOS to see if the hard drive is being detected. If
it is, then the next step is to see if you can read files on it (you can do
this from the XP Recovery Console by booting a WinXP CD in the system). If
you cannot, sometimes running "chkdsk C: /r" may help with file corruption.
If not, then download a drive diagnostic tool and assess the state of the
drive. It may have failed and is in need of replacement.

These are just some guidelines to follow, there are other possibilities as
well. Carefully examine the boot order in the BIOS as well, it could be
incorrect. She could have been messing with the disk manager and changed the
active partition as well. There are a number of things that could cause
this.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Lester Stiefel]

Hi Duncan,

Could be a number of things:

- hard drive failure or disconnected
- corruption of the system partition
- other non-bootable media left in the drives

I would first check that a floppy or CD was not left in the drives. Failing
that, then monitor the BIOS to see if the hard drive is being detected. If
it is, then the next step is to see if you can read files on it (you can do
this from the XP Recovery Console by booting a WinXP CD in the system). If
you cannot, sometimes running "chkdsk C: /r" may help with file corruption.
If not, then download a drive diagnostic tool and assess the state of the
drive. It may have failed and is in need of replacement.

These are just some guidelines to follow, there are other possibilities as
well. Carefully examine the boot order in the BIOS as well, it could be
incorrect. She could have been messing with the disk manager and changed the
active partition as well. There are a number of things that could cause
this.

Here's another idea. Somehow in either display properties
or sounds, the scheme (or theme ) may have been changed, but
the process of actual file copy , terminated which would
cause this problem.