Openning a pdf file

[Gene L.]

I recently received an E-Mail with a pdf file attachment. When I try to open
it, I get a dialog box telling me "This file does not have a program
associated with it. Create an Association in the Set Association Control
Panel".

I am using Microsoft Office 2007 Outlook and I do not see any "Set
Association Control Panel". I do have Adobe Reader 9 installed but that does
not seem to be the answer. Can I get some direction on this one?

Many thanks!

Gene L.

 

[Ken Blake, MVP]

I recently received an E-Mail with a pdf file attachment. When I try to open
it, I get a dialog box telling me "This file does not have a program
associated with it. Create an Association in the Set Association Control
Panel".

I am using Microsoft Office 2007 Outlook and I do not see any "Set
Association Control Panel". I do have Adobe Reader 9 installed but that does
not seem to be the answer. Can I get some direction on this one?

Go to My Computer and navigate to *any* pdf file. Right-click on it,
and choose "Open with." Choose Adobe Reader from the list, and check
the box "Always use this program..."

That creates the association.

 

[Gene L.]

Go to My Computer and navigate to *any* pdf file. Right-click on it,
and choose "Open with." Choose Adobe Reader from the list, and check
the box "Always use this program..."

That creates the association.

Ken:
I appreciate your response but I did not mention that I am using Windows
Vista and I do not see any "My Computer" to go to. Can you tell me what the
equivalent selection would be in Vista?
Thanks for your patience.
Gene

 

[Diane Poremsky [MVP]]

Find a PDF on your hard drive - if you have one in your documents folder,
select it, otherwise find one on the hard drive. Right click and choose open
with, then select adobe reader as the program.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072

 

[Gene L.]

Diane:
I am sorry but I do not have a pdf document either in the document folders
or anywhere else on the hard drive. I have looked everywhere but could not
locate one.
Gene

Find a PDF on your hard drive - if you have one in your documents folder,
select it, otherwise find one on the hard drive. Right click and choose
open with, then select adobe reader as the program.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072

Ken:
I appreciate your response but I did not mention that I am using Windows
Vista and I do not see any "My Computer" to go to. Can you tell me what
the equivalent selection would be in Vista?
Thanks for your patience.
Gene

 

[Gordon]

Diane:
I am sorry but I do not have a pdf document either in the document folders
or anywhere else on the hard drive. I have looked everywhere but could not
locate one.

Then save the one you've been sent and do it on that!

 

[Gene L.]

Then save the one you've been sent and do it on that!

I guess I am just out it but I do not know how to save a file that I cannot
open. The pdf was received as an attachment to a regular e-mail. If I save
it, all it does is save the original message indicating there is an
attachment. I am sorry I am taking so much of your time.
Thanks for your help.
Gene I.

 

[Tom Willett]

Right click on the attachment and save it!!
: : >
: > : >> Diane:
: >> I am sorry but I do not have a pdf document either in the document
: >> folders or anywhere else on the hard drive. I have looked everywhere
but
: >> could not locate one.
: >
: > Then save the one you've been sent and do it on that!
: >
: >
:
: I guess I am just out it but I do not know how to save a file that I
cannot
: open. The pdf was received as an attachment to a regular e-mail. If I save
: it, all it does is save the original message indicating there is an
: attachment. I am sorry I am taking so much of your time.
: Thanks for your help.
: Gene I.
:

 

[Gene L.]

Right click on the attachment and save it!!
: : >
: > : >> Diane:
: >> I am sorry but I do not have a pdf document either in the document
: >> folders or anywhere else on the hard drive. I have looked everywhere
but
: >> could not locate one.
: >That does not work either. Thanks anyhow for the time you spent.' Gene L>
: > Then save the one you've been sent and do it on that!
: >
: >
:
: I guess I am just out it but I do not know how to save a file that I
cannot
: open. The pdf was received as an attachment to a regular e-mail. If I
save
: it, all it does is save the original message indicating there is an
: attachment. I am sorry I am taking so much of your time.
: Thanks for your help.
: Gene I.
:

 

[Ken Blake, MVP]

Ken:
I appreciate your response but I did not mention that I am using Windows
Vista and I do not see any "My Computer" to go to. Can you tell me what the
equivalent selection would be in Vista?

Just "Computer" instead of "My Computer," but it's the same thing.

 

[Ken Blake, MVP]

Diane:
I am sorry but I do not have a pdf document either in the document folders
or anywhere else on the hard drive. I have looked everywhere but could not
locate one.

Two easy choices:

1. Right-click on the one you received as an e-mail attachment, save
it, then use that.

2. Do a Google or Bing search for one (any one; its contents don't
matter) and download it,

Find a PDF on your hard drive - if you have one in your documents folder,
select it, otherwise find one on the hard drive. Right click and choose
open with, then select adobe reader as the program.

--
Diane Poremsky [MVP - Outlook]

Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:
mailto:[email protected]

EMO - a weekly newsletter about Outlook and Exchange:
mailto:[email protected]

Poll: What version of Outlook do you use?
http://forums.slipstick.com/showthread.php?t=27072

I recently received an E-Mail with a pdf file attachment. When I try to
open
it, I get a dialog box telling me "This file does not have a program
associated with it. Create an Association in the Set Association
Control
Panel".

I am using Microsoft Office 2007 Outlook and I do not see any "Set
Association Control Panel". I do have Adobe Reader 9 installed but that
does
not seem to be the answer. Can I get some direction on this one?


Go to My Computer and navigate to *any* pdf file. Right-click on it,
and choose "Open with." Choose Adobe Reader from the list, and check
the box "Always use this program..."

That creates the association.

--
Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
Please Reply to the Newsgroup

Ken:
I appreciate your response but I did not mention that I am using Windows
Vista and I do not see any "My Computer" to go to. Can you tell me what
the equivalent selection would be in Vista?
Thanks for your patience.
Gene

 

[Gene L.]

Just "Computer" instead of "My Computer," but it's the same thing.

Am I going crazy or what? I do not see any option to "navigate" to anything
under my "computer". Perhaps I just do not understand these ultra brief
responses.

 

[lobo]

Am I going crazy or what? I do not see any option to "navigate" to
anything under my "computer". Perhaps I just do not understand these ultra
brief responses.

Just lurking here and was wondering if you have the Adobe Reader program
installed on your computer? If not you can find it here:
http://get.adobe.com/reader/ or another free one that is not as large of a
file:
http://download.cnet.com/Foxit-Reader/3000-10743_4-10313206.html

 

[Gene L.]

To Lobo:
Yes I do. It is Adobe Reader 9.2 (Which I downloaded without charge). As far
as the pdf document is concerned, I had the originator send me a hard copy
in the mail so it is no longer a problem. Thanks, however, for the interest.
Gene

 

[Ken Blake, MVP]

Am I going crazy or what? I do not see any option to "navigate" to anything
under my "computer". Perhaps I just do not understand these ultra brief
responses.

"Navigate" is not a word you will see in Windows. All I mean is that
once you are in the "Computer" Windows, change folders as you find
necessary to get you to a place where there is a pdf file.

 

[Kathleen Orland]

Hello Gene

The PDF file association is a function of Windows and not Outlook. To test
this, can you save your PDF file to your desktop and open it? If you still
see the same error, here are the steps to follow:

Open Windows Explorer. To do this, you can get there a couple of different
ways. Right click on the My Computer icon if it's located on your desktop.
If it isn't, click on the Start button. In the menu that comes up, do you
see it located there? Scroll to it and right-click on it. If you can't find
it there (it should be if you're using Windows XP or higher), then you can
right-click on the Start button and select Explore from the menu that comes
up.

In the Windows Explorer window, click on Tools > Folder Options (not sure if
this is listed the same in Vista, I don't have a Vista PC handy). In the
Folder Options box that comes up, click on the tab labelled File Types.
Scroll to file extension PDF and set it to open with Adobe Reader. Click OK
and then OK again. Close Windows Explorer. Try to open the PDF again. It
should work this time. You can also try opening it from the attachment in
Outlook email.

If it still doesn't work in Outlook, it's possible that your cache is full.
This normally occurs when you get lots of the same attachments. If you open
the attachments and keep them open, but close the email, you end up with
items in your cache. If your cache gets full, you can't open that particular
type of attachment anymore. There is a solution for that.

http://www.howto-outlook.com/faq/securetemp.htm

If you run into problems, please post back. Good luck!

 

[Gene L.]

Kathleen:
Thanks for taking the time to send me this detailed approach. I will try it
this afternoon and let you know if I can follow instructions (which, I
suspect) is a big part of my problem.
Gene L.