opening attachments from outlook

[Guest]

Dear Newsgroup, I am having a problem opening two attachments that were sent to me. They show up under attachments, but, they are greyed out. So I can't access them. One file is a .doc file (word) and the other is an Excel file (.xls). I have micrsoft works. I don't understand why I can't open them. Any suggestions would be appreciated.

Thanks Again
Jaron Hartsgrove

 

[Milly Staples [MVP - Outlook]]

Tools->options->security.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the SWEN virus, all mail sent to my personal account will be deleted
without reading.

After searching google.groups.com and finding no answer, Widdomaker asked:

| Dear Newsgroup,
| I am having a problem opening two attachments that were sent to me.
| They show up under attachments, but, they are greyed out. So I can't
| access them. One file is a .doc file (word) and the other is an
| Excel file (.xls). I have micrsoft works. I don't understand why I
| can't open them. Any suggestions would be appreciated.
|
| Thanks
|
| Again, Jaron Hartsgrove

 

[Nikki]

The .doc file is a Microsoft Word document.
The .xls file is a Microsoft Excel spreadsheet.
Both of these programs are from the Microsoft Office group
of programs.

Microsoft Works may not be able to open these. Can you
ask the person who sent them to you to convert them to
Microsoft Works files?

--
Nikki Peterson [MVP - Outlook]

Dear Newsgroup,
I am having a problem opening two attachments that were sent to me. They
show up under attachments, but, they are greyed out. So I can't access
them. One file is a .doc file (word) and the other is an Excel file (.xls).
I have micrsoft works. I don't understand why I can't open them. Any
suggestions would be appreciated.

Thanks Again,

Jaron Hartsgrove