Diane,
I realize that you're trying to help a lot of people, and therefore don't
want to take too much time to answer any one question, but I wonder if you
could be a little less brusque.
I ran the Clipbook Viewer, and the only thing I can see is that, when I
open a contact form, the contents of the clipboard disappear. As I wrote
in my original post, when I open ANY OTHER OUTLOOK FORM, this doesn't
happen.
I can't see anything that would indicate WHY this is happening. It
certainly doesn't strike me as "useful" behavior.
You say that it's "a known issue." That seems to imply that it's
considered undesirable behavior.
Generally, when a software product shows an acknowledged undesirable
behavior, we users can expect that the developers will try to correct that
behavior in some future release --- at least, that's what my users could
always expect when I was the developer ;<)
In this case, this "known issue" appeared recently, although I have been
using the application (Outlook XP) for quite a bit longer. It seems as
though it might be the result of a recent "release" in the form of an
Office Update (yes, I do try to keep up with them). If that's the case, it
might make sense that a future Office Update might restore the previous
behavior.
I also understand that you're not a Microsoft employee, but you do seem to
have a lot of knowledge about Microsoft products, and it has been my
experience that MVPs often work closely with Microsoft developers or
documenters. Therefore, I was asking if you have any information that
might help me understand if this behavior, which is most certainly
undesirable, will be addressed by the developers. In particular, the fact
that you can state that this is "a known issue" would seem to indicate
that you have communicated with some group (the developers, perhaps?) who
"know" about it --- and if you're still in communication with that group,
maybe you could ask them if they're going to do anything about it.
I just think that, when there's a "known issue" (which probably means that
I'm NOT the only one who has reported it, and therefore I'm NOT the only
one who would like to see it fixed), it would be helpful to know if
there's anybody responding to our reports. Don't you agree?
--
Michael S. Meyers-Jouan
Please reply to the newsgroup to keep the thread intact
E-mail first name at last name ".name"
Diane Poremsky said:
I'm not expecting a fix. If you show the office or windows clipboard you
can see what happens.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list:
http://www.onenote-tips.net/
Michael S. Meyers-Jouan said:
Diane,
Thanks for taking the time to respond, but is there any chance that you
might be able to give us some idea whether it's an issue that somebody
is trying to fix? Or when we might see a fix?
--
Michael S. Meyers-Jouan
Please reply to the newsgroup to keep the thread intact
E-mail first name at last name ".name"
message it's a known issue.
--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)
Join OneNote Tips mailing list:
http://www.onenote-tips.net/
in message I'm experiencing some odd behavior with Outlook contacts (Outlook 2002
(10.6515.6735) SP3 running on Windows XP Professional SP2).
Every time I open a contact record, the clipboard is cleared. This
occurs if I am creating a new contact, or if I open an existing
contact.
Nothing similar happens when I open other Outlook forms.
Can anybody suggest any place to look for the cause of this behavior?
