"open previous item" feature not working - goes to inbox

  • Thread starter Thread starter Robyn
  • Start date Start date
R

Robyn

I have set the "open previous item" feature in Outlook 2007, but when I
delete an email I go back to the inbox -- the previous item does not
automatically open?!
 
All of the options -- "open previous item", "open next item", and "return to
inbox" produce the same results (the "return to inbox" effect). When I
delete an email, the next/previous email is not automatically opened (as it
did when I had Outlook 2003, yesterday?!) -- the focus returns to the inbox
and I have to double-click the next email. Thanks so much for responding!

Diane Poremsky said:
does it work if you use the next item? does the previous item display in
the preview pane?

--
Diane Poremsky [MVP - Outlook]





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Robyn said:
I have set the "open previous item" feature in Outlook 2007, but when I
delete an email I go back to the inbox -- the previous item does not
automatically open?!
Click to expand...
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