Ooops, thicky question - address book gone bye bye

[KD]

Hi all,
Sorry for asking what must be a silly question but I've made a mess of
my Outlook 2002 address book. I've been reinstalling stuff from backed up
copies to Outlook 2002 and something has gone very wrong.

Anyway, my contacts list is intact but I think that I've either
a) Clicked on 'Export to File' and lost my address book
or
b) It never came back

When I click on the To... button when composing an email I get an error
message "The address list could not be displayed. The Contacts folder
associated with this address list could not be opened; it may have been
moved or deleted, or you do not have permissions. For information on how to
remove this folder from the Outlook Address Book, see Microsoft Outlook
Help."

I have googled and looked around but I'm being a bit thick and can't see how
to solve this problem. Before my XP crash everything worked OK and the
import of all my mail etc. from a backup went smoothly. I really can't
remember if the address book functionality came back - I do feel a bit daft.

I'd be REALLY grateful if someone could give me some advice on recovering
this. I can write emails directly from the contacts list but I miss simply
being able to click on 'To...'

Thanks in advance,
Keith

 

[Russ Valentine [MVP-Outlook]]

Common problem posted here many times. You just need to reconfigure your
Outlook Address Book correctly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.

 

[KD]

Common problem posted here many times. You just need to reconfigure your
Outlook Address Book correctly.
It is not unusual for the Outlook Address Book to "lose track" of the
connection to its Contacts Folder when you move or import your PST or update
your Outlook version or OS. Use the following steps to reset the connection:
Go to Tools | E-mail accounts, select "View or change existing directories
or address books", and click OK. If you don't see the OAB in the Directories
and Address Books list, click the Back button, then select "Add a new
directory or address book", then "Additional Address Books", and add the
OAB. Then keep clicking Back until you get back to the first dialog box,
and go back to the Directories and Address Books list as you did earlier.
Once the OAB appears in the list, select it and then click Change to make
sure the Contacts folder(s) you want to display are listed. If any of them
aren't listed, you'll need to enable those Contacts folders as Outlook
Address Books by right clicking the folder, selecting Properties, clicking
the Outlook Address Book tab, and checking the "Show this folder as an
E-mail address book" box. Make sure you restart Outlook after making these
changes.
--
Russ Valentine
[MVP-Outlook]

Hi all,
Sorry for asking what must be a silly question but I've made a mess of
my Outlook 2002 address book. I've been reinstalling stuff from backed up
copies to Outlook 2002 and something has gone very wrong.

Anyway, my contacts list is intact but I think that I've either
a) Clicked on 'Export to File' and lost my address book
or
b) It never came back

When I click on the To... button when composing an email I get an error
message "The address list could not be displayed. The Contacts folder
associated with this address list could not be opened; it may have been
moved or deleted, or you do not have permissions. For information on how
to
remove this folder from the Outlook Address Book, see Microsoft Outlook
Help."

I have googled and looked around but I'm being a bit thick and can't see
how
to solve this problem. Before my XP crash everything worked OK and the
import of all my mail etc. from a backup went smoothly. I really can't
remember if the address book functionality came back - I do feel a bit
daft.

I'd be REALLY grateful if someone could give me some advice on recovering
this. I can write emails directly from the contacts list but I miss
simply
being able to click on 'To...'

Thanks in advance,
Keith

Thanks Russ. Apologies for posting a FAQ. I'll try this out though my
inital attempts aren't too promising. Outlook Express (which isn't my
default mail client) seems to work OK.

Cheers,
Keith