one unsolicited remote assistance link per computer

[Mike]

Can someone please tell me how I can have a folder with a link to each
of the computers on my network. This way I can have the helpdesk
click on that link to go straight to the pc they need, instead of
entering the name each time.

This way I can rename the link (icon name) to the user and bammm
straight in to the user prompt

Anyone, anyone?

Thanks in advance,
Mike

 

[Mark L. Ferguson]

rightclick the desk, New, Shortcut, and put the name of the machine in the
command,

e.g. \\mycomputtername

 

[Mike]

No, no, I need it to work WITH unsolicited remote assistance
I think it would have something to do with editing the html of the
link below

hcp://CN=Microsoft%20Corporation,L=Redmond,S=Washington,C=US/Remote%20Assistance/Escalation/Unsolicited/Unsolicitedrcui.htm

This is the Unsolicited Remote Assistance Link, when you click it you
get a Help and Support screen asking for the IP Address or Computer
Name of the Computer you want to control. I want this box to be
filled in already, one link for every pc on my network. That way you
can just click on the icon for a particular computer an not have to
find their computer name or anything.

Thanks,
Mike

 

[Mark L. Ferguson]

When a system sends an email request for RA, a link is included that allows
logon. If the time limit were set to anytime, the link properties would have
the command to put in the shortcut.