Old XP vs New Computer

[Guest]

YIPPIE I bought a new computer; IBM clone (old one died). Installed my OS
"Windows XP Pro"; and proceeded to install updates etc. Microsoft stopped me
stating my OS is copied. How do I remove the old computers information from
Microsoft records? I assumed reasserting my name, address was enough
information.

 

[You Know Who ~]

you may need to call microsoft.

 

[Shenan Stanley]

YIPPIE I bought a new computer; IBM clone (old one died).
Installed my OS "Windows XP Pro"; and proceeded to install updates
etc. Microsoft stopped me stating my OS is copied. How do I remove
the old computers information from Microsoft records? I assumed
reasserting my name, address was enough information.

Can you be a bit more SPECIFIC with the message and method of delivery that
you actually received and when?

 

[Guest]

Hello Shennam,
Inasmuch as the exact wording NO. I went to the Windows Update, where it
asked to run the the update checker. Next I was asked to run the
authorization verification; where I was informed I was running an
unauthorised or pirated copy. Hope this helps.

:

 

[Shenan Stanley]

YIPPIE I bought a new computer; IBM clone (old one died).
Installed my OS "Windows XP Pro"; and proceeded to install updates
etc. Microsoft stopped me stating my OS is copied. How do I remove
the old computers information from Microsoft records? I assumed
reasserting my name, address was enough information.

Can you be a bit more SPECIFIC with the message and method of
delivery that you actually received and when?

Hello Shennam,
Inasmuch as the exact wording NO. I went to the Windows Update,
where it asked to run the the update checker. Next I was asked to
run the authorization verification; where I was informed I was
running an unauthorised or pirated copy. Hope this helps.

First - as you can see from the signature and the inclusion in your
response - the name is "Shenan"... ;-)
Second - here's what i suggest:

1. Download and install the WGA Diagnostic Tool -
http://go.microsoft.com/fwlink/?linkid=56062

2. After running the WGA Diagnostic Tool, click on the "Windows" tab and
then click on "Copy to Clipboard".

3. Next, visit the following website and create a post in the "WGA
Validation Problems" forum and paste the results of the WGA Diagnostic Data
in a detailed post -
http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

4. A WGA troubleshooting specialist will analyze the data and recommend an
appropriate solution.

 

[Guest]

Dear Shenan,
OMG...I am so very sorry. I was so concerned to get the informatio as
acturate as possible, I failed to check your name. Thank you for showing
good humor.
Respectfully,
Bemm H...;-0

 

[Guest]

Shenan,
I downloaded, ran, and published the results thread within minutes. Thanks
again. Respectfully, Ben H.