OL2007 not move big files from outbox to sent

R

RosaleeH

Hi,

We have 2 computers with separate email accounts on Roadrunner. One machine
has XP with Outlook 2002-sp3 and works without any problems. The other has
Outlook 2007 on Vista and has problems sending files over a meg or so in
size. It seems to actually send the file but the file remains in the
outbox folder and does not move it to the sent folder. I say it "seems" to
send the file because some people complain of getting muliple copies and
others don't seem to get them at all. If I hit send again (not set up for
auto send) it seems to send the file again (why some people complain of
getting the same files multiple times). This worked perfectly for a long
time and I did not change any options (it is configured to move sent emails
to the sent folder). This computer has auto updates from MS so it is
possible some update changed things. Any suggestions?
 
M

Milly Staples [MVP - Outlook]

Disable your AV integration with Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, RosaleeH asked:

| Hi,
|
| We have 2 computers with separate email accounts on Roadrunner. One
| machine has XP with Outlook 2002-sp3 and works without any problems.
| The other has Outlook 2007 on Vista and has problems sending files
| over a meg or so in size. It seems to actually send the file but
| the file remains in the outbox folder and does not move it to the
| sent folder. I say it "seems" to send the file because some people
| complain of getting muliple copies and others don't seem to get them
| at all. If I hit send again (not set up for auto send) it seems to
| send the file again (why some people complain of getting the same
| files multiple times). This worked perfectly for a long time and I
| did not change any options (it is configured to move sent emails to
| the sent folder). This computer has auto updates from MS so it is
| possible some update changed things. Any suggestions?
 
R

RosaleeH

Thanks, for the advice - I only have Webroot Spy Sweeper integrated with
Outlook. I disabled the option to monitor attachments. I did try an email
with a large attachment (7mb) and it did seem to work. Will have to monitor
it for the next few days to be sure. How much risk does this present me for
turning this off? Have you heard if this is a know bug with Spy Sweeper?
Thanks.

Disable your AV integration with Outlook.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, RosaleeH asked:

| Hi,
|
| We have 2 computers with separate email accounts on Roadrunner. One
| machine has XP with Outlook 2002-sp3 and works without any problems.
| The other has Outlook 2007 on Vista and has problems sending files
| over a meg or so in size. It seems to actually send the file but
| the file remains in the outbox folder and does not move it to the
| sent folder. I say it "seems" to send the file because some people
| complain of getting muliple copies and others don't seem to get them
| at all. If I hit send again (not set up for auto send) it seems to
| send the file again (why some people complain of getting the same
| files multiple times). This worked perfectly for a long time and I
| did not change any options (it is configured to move sent emails to
| the sent folder). This computer has auto updates from MS so it is
| possible some update changed things. Any suggestions?
 
M

Milly Staples [MVP - Outlook]

Lots of applications that integrate with Outlook to "protect" you from email baddies are nothing more than a scare tactic that prods the unsuspecting buyer into paying more money for something that their normal antivirus provides out of the box.

Scanning incoming email is silly since any email you open will be automatically scanned by your real-time virus scanner. If you think scanning outgoing mail is a neat idea, you are overlooking the fact that to send virus email, you must already be infected, which means your real-time scanner is not working. In that case, scanning outgoing email is the least of your problems.

Besides, all of those programs basically change the way that Outlook connects to the server and introduces mail that won't send or mail that is sent or downloaded multiple times.

Friends don't let friends use Outlook virus scanners.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, RosaleeH asked:

| Thanks, for the advice - I only have Webroot Spy Sweeper integrated
| with Outlook. I disabled the option to monitor attachments. I did
| try an email with a large attachment (7mb) and it did seem to work.
| Will have to monitor it for the next few days to be sure. How much
| risk does this present me for turning this off? Have you heard if
| this is a know bug with Spy Sweeper? Thanks.
|
| | Disable your AV integration with Outlook.
|
| --
| Milly Staples [MVP - Outlook]
|
| Post all replies to the group to keep the discussion intact. All
| unsolicited mail sent to my personal account will be deleted without
| reading.
|
| After furious head scratching, RosaleeH asked:
|
|| Hi,
||
|| We have 2 computers with separate email accounts on Roadrunner. One
|| machine has XP with Outlook 2002-sp3 and works without any problems.
|| The other has Outlook 2007 on Vista and has problems sending files
|| over a meg or so in size. It seems to actually send the file but
|| the file remains in the outbox folder and does not move it to the
|| sent folder. I say it "seems" to send the file because some people
|| complain of getting muliple copies and others don't seem to get them
|| at all. If I hit send again (not set up for auto send) it seems to
|| send the file again (why some people complain of getting the same
|| files multiple times). This worked perfectly for a long time and I
|| did not change any options (it is configured to move sent emails to
|| the sent folder). This computer has auto updates from MS so it is
|| possible some update changed things. Any suggestions?
 
D

Diane Poremsky

Can you trust yourself to send appropriate attachments? If so, why do you
need to scan outgoing email?

While you can make a better case for scanning inbound mail (I think user
training and a good AV is better option), there is little benefit in
scanning outbound messages for any reason.
 
C

Charles W Davis

Rest assured, your ISP may be the one that is balking. Most have a 5MB
limit.
 

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