OL2003 won't unlock

[Fokinel]

Hi Experts,

A friend wound up running autoupdate through a wireless aircard while
driving, and the update failed part way through. When he launches
Outlook 2003 his .pst files now show as locked by another process or
application. He has restarted a few times with no change, so the
unlock drop isn;t happening. Can anyone provide any pointers on how to
manually remove the lock? Or pointers on what the best recovery option
would be in this instance?

Cheers!

 

[neo [mvp outlook]]

chkdsk <drive letter>

 

[Fokinel]

Thanks for the pointer - made no difference tho. Any other suggestions

 

[neo [mvp outlook]]

Did you try the inbox repair tool (scanpst.exe) against the PST file?

 

[Fokinel]

Yes, that was the first thing he tried, and it stopped on an error.
Most recent says the PST is in use by an app or process. He's tried
killing every process he has running but it's still in use by
something.

 

[neo [mvp outlook]]

Hmm... well I was about to suggest antivirus getting in the way, but if he
has killed every process, then this idea runs thin.

Get the same behavior on another machine with this PST file?

Yes, that was the first thing he tried, and it stopped on an error.
Most recent says the PST is in use by an app or process. He's tried
killing every process he has running but it's still in use by
something.

Did you try the inbox repair tool (scanpst.exe) against the PST file?

Thanks for the pointer - made no difference tho. Any other suggestions
on how to remove a terminally stuck lock?


neo [mvp outlook] wrote:
chkdsk <drive letter>