OL2003 - Junk Email - Empty blocked senders list- Not working

[Atlas]

Googled and digged allready.

MS Outlook 2003 (11.6359.6408) SP1, multiple POP3 accounts, one MS-Exchange
(2003) account.

It looks like since the latest Outlook Junk Filter Update, the junk email
filter is not working anymore. It used to work perfectly, now it doesn't.
Junk email is placed in the Inbox folder, and stays there.

I've tried:
- Detect and repair the Ms Office 2003 installation.
- Rolled back the latest Junk filter update and reinstalled it.
- Disabled the junk email filter and back

Nothing worked, I'm still stuck with this problem.

Current settings:
Options->level of protection: Low
Options->Permamently delete......:Unchecked

Safe senders, Safe recipients, Blocked senders: They're all EMPTY .

Is it normal? Shouldn't be the Blocked senders list, populated?

If so is there a way to rebuild the blocked senders list?

Thanks

 

[Diane Poremsky [MVP]]

An empty or very short blocked senders list is good spam management. It's
a useless waste of time as spammers keep changing addresses.

Did you add names to the blocked senders list? Outlook doesn't add any
automatically, without your permission. The safe lists are only populated if
you checked the option to include address in your contacts on it or if you
added addresses to it.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Atlas]

Did you add names to the blocked senders list? Outlook doesn't add any

automatically, without your permission.

Yes just a few, but then deleted them.
Now is empty, and couldn't remeber if it was populated by Microsoft, with a
"base" junk sender list.


What could I try? Is there any file containing the Junk senders? Any test
for corruption?

Thanks

 

[Brian Tillman]

It looks like since the latest Outlook Junk Filter Update, the junk
email filter is not working anymore. It used to work perfectly, now
it doesn't. Junk email is placed in the Inbox folder, and stays there.

Is your Inbox on the Exchange server? Are you running in Cached Exchange
mode?

 

[Atlas]

It looks like since the latest Outlook Junk Filter Update, the junk

Is your Inbox on the Exchange server?

No I'm using the one in the .pst

Are you running in Cached Exchange mode?

No

 

[Brian Tillman]

No I'm using the one in the .pst

So, your account is on the Exchange server, but your delivery location is a
PST? Why???

The Junk Mail Filter is supposed to work for an Exchange account that
delivers to a PST. I'm at a loss to explain why it doesn't. Were this
happening to me, I'd create a new mail profile and see if it helped.

 

[Atlas]

So, your account is on the Exchange server, but your delivery location is
a PST? Why???

No, as I've said allready, I'm using multiple POP3 accounts (.pst), and one
Exchange server account whose mail is delivedered in the .pst

Think that in my case (multiple pop3 and one exchange) it worked till a week
ago.

 

[Brian Tillman]

No, as I've said allready, I'm using multiple POP3 accounts (.pst),
and one Exchange server account whose mail is delivedered in the .pst

You said "no" and then went ahead and confirmed what I said anyway. Again,
why is your delivery location a PST? Your having POP accounts with the
Exchange server has no bearing on that.

 

[Atlas]

You said "no" and then went ahead and confirmed what I said anyway.
Again, why is your delivery location a PST?

I'm delivering the Exchange mail in my .pst because I like to have a
centralized storage for all my emails. Whenever I backup my .pst all the
mail is in there. No problems about it

Why my Exchange Server mail shouldn't be delivered to my inbox(.pst)???
What's wrong with it?

The scenario above worked perfectly since the introduction of the Junk Email
Filter, and now it isn't anymore with no changes.

Thanks

 

[Brian Tillman]

I'm delivering the Exchange mail in my .pst because I like to have a
centralized storage for all my emails. Whenever I backup my .pst all
the mail is in there. No problems about it

When you have your mail delivered to your Exchange Inbox (i.e., your
delivery location is the Exchange server) there is a centralized storage for
all your data. The Exchange admins handle the backups for you.

Why my Exchange Server mail shouldn't be delivered to my
inbox(.pst)??? What's wrong with it?

The shared aspects of using the Exchange server are defeated that way. You
can never have a delegate, you can never share your folders (both of which
may be unnecessary for you, Ill grant), but mostly, no one can schedule
appointments with you with certainty because your calendar isn't available
on the Exchange server and they can't see when you are busy or free. Also,
a PST is, in my opinion, somewhat less robust than the message store on the
Exchange server.

The scenario above worked perfectly since the introduction of the
Junk Email Filter, and now it isn't anymore with no changes.

I realize that what I've been asking has no bearing on this problem, and I
wish I could contribute to that. Have you tried a new mail profile?

 

[Atlas]

I'm delivering the Exchange mail in my .pst because I like to have a

When you have your mail delivered to your Exchange Inbox (i.e., your
delivery location is the Exchange server) there is a centralized storage
for all your data. The Exchange admins handle the backups for you.

Ok we've changed the topic ; BTW, talking about strategies, every kind of
email is forwarded to the .pst into mydocuments folder, that is made
available offline to my laptop, so when moving out of the office I have a
replica of the office .pst

The shared aspects of using the Exchange server are defeated that way.
You can never have a delegate, you can never share your folders (both of
which may be unnecessary for you, Ill grant), but mostly, no one can
schedule appointments with you with certainty because your calendar isn't
available on the Exchange server and they can't see when you are busy or
free. Also, a PST is, in my opinion, somewhat less robust than the
message store on the Exchange server.

It may be overkill, but at the moment we're using the Exchange Server to
handle shared contacts and faxes.

I realize that what I've been asking has no bearing on this problem, and I
wish I could contribute to that. Have you tried a new mail profile?
--

Arh....no. I'll give a try.

 

[Brian Tillman]

Ok we've changed the topic ; BTW, talking about strategies, every
kind of email is forwarded to the .pst into mydocuments folder, that
is made available offline to my laptop, so when moving out of the
office I have a replica of the office .pst

Offline folders do the same thing and still allow the delivery location to
remain Exchange.

Arh....no. I'll give a try.

Let us know the results.

 

[Atlas]

Offline folders do the same thing and still allow the delivery location to
remain Exchange.

Hummm....not sure if it would work in my scenario:

- Office desktop - C:\Userdata contains some 5GB, 9400 files, 3300 folders.
Most of those are due to Outlook .pst and attachements: using Attachments
processor, data is extracted from .pst and stored in separate files and
folders, shrinking the .pst from 800MB down to 90MB. Incoming data also from
Exchange server into the .pst.

- Notebook: all user data (including .pst) incoming from offline files -
Advantages: Complitely Exchange independence, synchs in seconds, exact copy
of Desktop userdata.

 

[Brian Tillman]

Hummm....not sure if it would work in my scenario:

- Office desktop - C:\Userdata contains some 5GB, 9400 files, 3300
folders. Most of those are due to Outlook .pst and attachements:
using Attachments processor, data is extracted from .pst and stored
in separate files and folders, shrinking the .pst from 800MB down to
90MB. Incoming data also from Exchange server into the .pst.

- Notebook: all user data (including .pst) incoming from offline
files - Advantages: Complitely Exchange independence, synchs in
seconds, exact copy of Desktop userdata.

If the notebook never attaches to the company network, then you're doing
what you need to do. Where I work, though, people often have their laptops
in the office and attached to the company network. They're connected to the
Exchange server and synced all the time, using chached Exchange mode. When
they go home and start Outlook, it detects they're offline and opens the
offline folders, presenting them their mail exactly as though they're still
connected. They perform their work, replying to nex messages they received
and they either connect from home to the company network or the next time
they're inthe office, Outlook syncs up and sends the accumulated
correspondence. Meanwhile, since the desktop is also on Exchange, once the
sync completes the desktop and laptop present exactly the same information.