S
Steve Nielsen
Actually I am way too overworked. Besides I'm not sure the best way to
research this particular error.
I have in front of me an Acer tablet PC (Jeez, I hate these kinds of
things! Laptops are bad enough!) running XP Pro Tablet PC Editon, SP1,
critical updates in place. Has been scanned for viruses (that's virii
for you non-Scrabble players) and other malware using Spybot S&D 1.3 and
Ad-aware 6.181. Disk error check shows no errors. Msconfig looks ok -
nothing obvioulsy terrible loading.
Right after login and about halfway through icons loading into the
Notification Area, Explorer crashes with this error and then restarts:
Explorer.exe aplication error
The instruction at "0x734301d5" referenced memory at "0x734301d5"
The memory could not be "read"
Click Ok to terminate the program
Click cancel to debug the program
Clicking Cancel does apparently nothing, unless there a dump file
created somewhere and it's not telling me.
Event viewer shows a very un-informative
"The shell stopped unexpectedly and Explorer.exe was restarted."
Well, duh - I can SEE that!
Visiting the Help and Support Center is just as un-informative and adds
"No user action is required."
Gee, that was useful.
It has also done it after the initial crash when right clicking on My
Computer.
This condition is apparently also preventing hyperlinks to local files
in a webpage created with Publisher from working.
I also had it run a memory test overnight and half the day with no errors.
Any ideas where to start researching/looking?
Thanks folks,
Steve
research this particular error.
I have in front of me an Acer tablet PC (Jeez, I hate these kinds of
things! Laptops are bad enough!) running XP Pro Tablet PC Editon, SP1,
critical updates in place. Has been scanned for viruses (that's virii
for you non-Scrabble players) and other malware using Spybot S&D 1.3 and
Ad-aware 6.181. Disk error check shows no errors. Msconfig looks ok -
nothing obvioulsy terrible loading.
Right after login and about halfway through icons loading into the
Notification Area, Explorer crashes with this error and then restarts:
Explorer.exe aplication error
The instruction at "0x734301d5" referenced memory at "0x734301d5"
The memory could not be "read"
Click Ok to terminate the program
Click cancel to debug the program
Clicking Cancel does apparently nothing, unless there a dump file
created somewhere and it's not telling me.
Event viewer shows a very un-informative
"The shell stopped unexpectedly and Explorer.exe was restarted."
Well, duh - I can SEE that!
Visiting the Help and Support Center is just as un-informative and adds
"No user action is required."
Gee, that was useful.
It has also done it after the initial crash when right clicking on My
Computer.
This condition is apparently also preventing hyperlinks to local files
in a webpage created with Publisher from working.
I also had it run a memory test overnight and half the day with no errors.
Any ideas where to start researching/looking?
Thanks folks,
Steve
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