Offline files

[Palas]

I can't turn on the offline files option in my computer. In Tools > Folder
options > Offline files, all is grey, so I can't select anything. The account
I use has administrator rights. I've also tried to run "Folder options" in
ctrl panel as the local administrator (the built-in admin account), and I
also tried to login with it, but cannot. I'd ask for help to the IT support
in my company, but that's me...

 

[Lanwench [MVP - Exchange]]

I can't turn on the offline files option in my computer. In Tools >
Folder options > Offline files, all is grey, so I can't select
anything. The account I use has administrator rights. I've also tried
to run "Folder options" in ctrl panel as the local administrator (the
built-in admin account), and I also tried to login with it, but
cannot. I'd ask for help to the IT support in my company, but that's
me...

Do you use AD? Group policy?

 

[ISDPCMAN]

Sounds like this is controlled by a group policy. That will disable your
access to Offline Files. Open a command prompt (Start -> RUN -> Cmd) and run
GPResult to see what's being applied on your system.