OFFICE XP 2003 & WINDOWS INSTALLER UTILITY

[smokiibear]

WHEN TRYING TO REINSTALL, OR FIX MS OFFICE 2003, I RECEIVE AN ERROR:
THIS PATCH PACKAGE COULD NOT BE OPENED. VERIFY THAT THE PATCH PACKAGE
EXISTS AND THAT YOU CAN ACCESS IT, OR CONTACT THE APPLICATION VENDOR
TO VERIFY THAT THIS IS A VALID WINDOWS INSTALLER PATCH PACKAGE.

WHEN TRYING TO INSTALL THE WINDOWS INSTALLER CLEANUP UTILITY, I
RECEIVE ANOTHER ERROR 1305:

ERROR READING FROM FILE C:\PROGRAM FILES\MSECACHE\WICU3\MSICUU.SMI.
VERIFY THAT THE FILE EXISTS AND THAT YOU CAN ACCESS IT.

PLEASE HELP.

 

[Lanwench [MVP - Exchange]]

WHEN TRYING TO REINSTALL, OR FIX MS OFFICE 2003, I RECEIVE AN ERROR:
THIS PATCH PACKAGE COULD NOT BE OPENED. VERIFY THAT THE PATCH PACKAGE
EXISTS AND THAT YOU CAN ACCESS IT, OR CONTACT THE APPLICATION VENDOR
TO VERIFY THAT THIS IS A VALID WINDOWS INSTALLER PATCH PACKAGE.

WHEN TRYING TO INSTALL THE WINDOWS INSTALLER CLEANUP UTILITY, I
RECEIVE ANOTHER ERROR 1305:

ERROR READING FROM FILE C:\PROGRAM FILES\MSECACHE\WICU3\MSICUU.SMI.
VERIFY THAT THE FILE EXISTS AND THAT YOU CAN ACCESS IT.

PLEASE HELP.

Hi - please unstick your Caps Lock key. All caps is not only difficult to
read, it also means "I'm shouting!" in usenet/email.

That said, you might check out

http://support.microsoft.com/kb/307653/en-us

....try downloading & reinstalling the Windows Installer cleanup utility.

 

[smokiibear]

Hi - please unstick your Caps Lock key. All caps is not only difficult to
read, it also means "I'm shouting!" in usenet/email.

That said, you might check out

http://support.microsoft.com/kb/307653/en-us

...try downloading & reinstalling the Windows Installer cleanup utility.

sorry about the CAPS. as for your response, thanks. But, I cannot
install the cleanup utility because of a 1305 error, as stated in my
post. your link doesn't apply to xp