Office Outlook

[Jamie]

When I try to open my Office Outlook it will bring up the message "Unable to
open your default email folders. The file is not an offline folder file.
Then I click ok and the program will close. I can't get it open at
all...what can I do to fix this?

 

[Vince Averello]

When did this start? Sounds like your OST (offline folder) file might have
been deleted/damaged/etc. Have you had the IT folks in your office check it
out and possibly resync your Exchange mailbox with your laptop's offline
store?

 

[Debbie]

Hi there. I cannot get outlook 2007 to open either. I also get the message
about the OST file, but I have never used the program before. It will not
open at all. First, I get a message reading:

" The connection to Microsoft Exchange is unavailable. Outlook must be
online or connected to complete this action."

I click ok and then I get the message about the *.ost file as listed by the
first post.

Please help this newbie!!

Many thanks!

 

[Brian Tillman [MVP - Outlook]]

Hi there. I cannot get outlook 2007 to open either. I also get the message
about the OST file, but I have never used the program before. It will not
open at all. First, I get a message reading:

" The connection to Microsoft Exchange is unavailable. Outlook must be
online or connected to complete this action."

I click ok and then I get the message about the *.ost file as listed by
the
first post.

You disn't set up Outlook properly at the outset. Wht did you choose an
Exchange account if you don't use Exchange? Use the Mail applet in Control
Panel to remove the Exchange account and define the type of account you
intend to use.