Office Home and Student 2007

[EdStevens]

Running Vista Home Premium on a new HP Pavillion 6000

Want to uninstall Office Home and Student 2007 before installing
Office Enterprise 2007.

Select Control Panel > Programs > Programs and Features > Uninstall a
program

Select "Microsoft Office Home and Student 2007"

Select "Uninstall"

Screen goes black for a few seconds, then comes back with User Account
control asking if I want to continue.

Select "Continue", screen goes black for a few seconds, then comes
back, and nothing more happens. No uninstall wizard, indication of
any activity, and after many minutes, Office Home and Student 2007 is
still on the list of installed programs.

 

[Chad Harris]

Hi Ed--

Download the Win Installer Cleanup Utility--at bottom of link below. This
gets rid of corrupt registry strings, .dlls that might interfere with
uninstall and subsequent install.

WICU
http://support.microsoft.com/kb/290301

You just get a box to highlight anything associated with your current Office
programs and highlight all of them, and one by one delete. Then see if you
can uninstall Office Student.

Let me know how that goes.

Good luck,

CH

 

[EdStevens]

Chad,

Thanks for the lead. The cleanup utility downloaded and installed.
When I ran it, it listed a whole raft of "Microsoft Office"
components. I selected all of them and removed them. Then rebooted
and went back to 'remove programs' but had the same result as before.

- Ed Stevens

 

[EdStevens]

And yet,when I try to launch Word or Excel, or open .docx or .xls
files, it informs me that those apps are not available. I will go
ahead and install ...

 

[Chad Harris]

Ed--

When you install an application, most of the time it has listings in the
WICU. Being listed there does not connote that every listing is suspect or
has corrupt .dlls or files or reg strings. But it is good practice on large
applications, and Office is one of them to use it before you uninstall.
Then you should go to Add/Remove and try to uninstall Office 2007 Student
and Teacher. I'm not sure what edition of Office you're referring to that
you try to launch now. Once the applications that you want is installed,
I'd use Help>Office Diagnostics to try to repair and if you get a specific
error message when you try to open something (do you mean Student and
Teacher 2007 that you wanted to get rid of anyway or the new Office you
installed?) or go to eventvwr.msc in run box>Windows logs>Application and
look for a specific Office application error.

Good luck,

CH