"OFFICE" HAS LOST ALL CONTACTS, MAIL & CALENDER INFORMATION

[Guest]

When loading Outlook 2003, all my contacts, mail and calender information is
not there. I had a problem with Corel Word Perfect 8, and had to re-load the
program. Since then (Friday, last) I cannot retrieve ANY information from
Outlook 2003. Is it possible that Word Perfect corrupted my Outlook sign-on
information?

 

[Vince Averello [MVP-Outlook]]

Have you tried a Detect & Repair operation on Outlook/Office? It should be
on the Help menu in Outlook

 

[Frankster]

Without having more info... assuming you are using the "Internet" POP3
account method, try this... (if not Internet POP3, provide more info on your
mail server and network)

Use Windows Explorer to find *.pst files on your disk. You'll probably find
at least two (your old one and the new (empty) one it is using now.

Once you know where your full one is (bigger file size)...

Go to OL | File | | Settings | and type in the full path to the pst file
that you believe is the right one | Apply.

Another option would be to use Explorer to copy the one you believe is the
right one over the one it is using now (the empty one).

Did that work?

-Frank

 

[Frankster]

Correction: Change "OL | File | | Settings |" to "OL | Data file management
| Settings"

-Frank

 

[Brian Tillman]

When loading Outlook 2003, all my contacts, mail and calender
information is not there. I had a problem with Corel Word Perfect 8,
and had to re-load the program. Since then (Friday, last) I cannot
retrieve ANY information from Outlook 2003. Is it possible that Word
Perfect corrupted my Outlook sign-on information?

It's highly unlikely that Word Perfect had any effect on your Outlook data.
See if you can locate your PST with a file search, making sure you enable
viewing hidden files and folders. If you find it (probably in
%UserProfile%\Local Settings\Application Data\Microsoft\Outlook), open it in
Outlook with File>Open>Outlook Data File. When you have verified that it's
your data, make that PST your delivery location again with the "Deliver new
e-mail to the following location" drop-down at the bottom of Tools>E-mail
Accounts>Next. Stop and restart Outlook and you should be back to normal.