OEM install: how to recover files from I386 folder?

J

Jeff

I have a Toshiba notebook which came pre-installed with Windows XP MCE
(Media Center Edition). Some of the files were apparently corrupted
causing me to hang when I use Windows update. So I contacted "Windows
Support Online" and they told me to run
Sfc /purgecache
sfc /scannow

which I did. Scannow wants to recover some files from "Windows XP
Professional CD2". But Toshiba did not supply Windows XP CDs. Instead
I have a folder named C:\WINDOWS\I386 which I believe is where Toshiba
placed the original Windows files.

How do I tell scannow to find the files there? The scannow popup asking
for files does not give me the option to direct it to look anywhere
other than on a CD? I emailed Windows support online back but they seem
to too busy to reply to me and I am stuck.

Thank you.

Jeff
 
L

Lanwench [MVP - Exchange]

Jeff said:
I have a Toshiba notebook which came pre-installed with Windows XP MCE
(Media Center Edition). Some of the files were apparently corrupted
causing me to hang when I use Windows update. So I contacted "Windows
Support Online" and they told me to run
Sfc /purgecache
sfc /scannow

which I did. Scannow wants to recover some files from "Windows XP
Professional CD2". But Toshiba did not supply Windows XP CDs. Instead I
have a folder named C:\WINDOWS\I386 which I believe is
where Toshiba placed the original Windows files.

How do I tell scannow to find the files there? The scannow popup
asking for files does not give me the option to direct it to look
anywhere other than on a CD? I emailed Windows support online back
but they seem to too busy to reply to me and I am stuck.

Thank you.

Jeff

Maybe see http://www.updatexp.com/scannow-sfc.html - or google for

sfc /scannow i386 registry
 
L

Lanwench [MVP - Exchange]

Jeff said:
I already been there and still cannot get it to work.

That's always worked for me...
That is why I
asked. Is there a way to maybe create the needed Windows CD from the
I382 files?

Jeff

I suppose you could burn them to CD & try, but I'd probably ask Toshiba to
send me a reinstallation CD (even if it cost something) or ask them how to
create one.
 

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