OE hangs periodically when receiving emails.

[Outdoorxman]

Periodically throughout the day Outlook Express will hang
when getting emails. It may hang at the 7th email or it
may hang at the 20th. If the user goes out to the webmail
application website and deletes the corresponding email
after reading it then receives again the rest will come
down. I just converted the user from using Netscape 4.5 to
Outlook Express 6 on XP Home. I have gone to Windows
Update and downloaded everything that was available. Also,
there are about 600 items in the Inbox and most of the
inbound mail is spam. Why does the user have to go to the
webclient and delete the suspect email before the Receive
process will complete successfully? This happens several
times a day. Thanks.

 

[Gordon]

Periodically throughout the day Outlook Express will hang
when getting emails. It may hang at the 7th email or it
may hang at the 20th. If the user goes out to the webmail
application website and deletes the corresponding email
after reading it then receives again the rest will come
down. I just converted the user from using Netscape 4.5 to
Outlook Express 6 on XP Home. I have gone to Windows
Update and downloaded everything that was available. Also,
there are about 600 items in the Inbox and most of the
inbound mail is spam. Why does the user have to go to the
webclient and delete the suspect email before the Receive
process will complete successfully? This happens several
times a day. Thanks.

This newsgroup is for support of Outlook
97/98/2000/2002/2003 from the Office suite of products. Outlook
Express is actually a separate program despite the similar name.

For help with your OE questions, try an OE newsgroup such as
microsoft.public.windows.inetexplorer.ie6_outlookexpress (for OE 6), or
an OE help website such as http://insideOE.tomsterdam.com. If you're
accessing the Microsoft newsgroups through the MS Product Support
Services "Community Newsgroups" web interface, click
http://communities.microsoft.com/newsgroups/default.asp?icp=InternetExplorer
to get to the Internet Explorer groups, then click the plus sign next to
your version of IE to see the link to the Outlook Express group for that
version number. Good luck!

 

[Jim Nickerson]

<snip>
Gordon, Outdoorxman,
This same feature exists in Outlook.
Outlook can not deal with something in the "BAD" message(s).
No one has as yet been able to provide an answer to my questions on the same
problem.
In Outlook if a virus scanner is enabled eventually error 0x800CCC0F will be
reported.
If no virus scanner is enabled the reported error is eventually 0x8004210A.
Jim Nickerson