Odd Behavior with LinkSys Router

[Ralph]

This is more a curiousity than a problem, but I am hoping some guru out
there can provide an explanation. (Fully aware that I using a deprecated
system and Office versions).

The scenario:
Using Win2000, Office 2000 (Outlook and Outlook Express as the newsreader),
and a Wireless-G Linksys router.

If connected thru the router (direct, not wireless) with Outlook open and
reading news - OE will periodically fail to resolve the news server
presenting an error. The solution is to go back to Outlook and select
Send/Receive, then when going back to OE all is right again. If using OE
without Outlook open, then the error is fatal and OE will close.

[This behavior shows up periodically with other 'internet' applications as
well, but the Outlook/OE scenerio always happens.]

However, if the Router is removed from the path, thus the computer is
directly connected to the network - no errors ever occur no matter what
application is open. No special proxies or configurations. In both cases
're-connects', are achieved by simply rebooting the respective boxes and
accepting the defaults.

So what difference does the router have in the equation? I thought that as
far as the PC is concerned - the view is identical whether through a router
or not. Obvious I am wrong! lol

-ralph

 

[DL]

More a Q for win network group, or Linksys, rather than an office group
You might mention there whether this is a new prob with this config
You might start by ensuring Linksys firmware is up to date

 

[VanguardLH]

This is more a curiousity than a problem, but I am hoping some guru out
there can provide an explanation. (Fully aware that I using a deprecated
system and Office versions).

The scenario:
Using Win2000, Office 2000 (Outlook and Outlook Express as the newsreader),
and a Wireless-G Linksys router.

If connected thru the router (direct, not wireless) with Outlook open and
reading news - OE will periodically fail to resolve the news server
presenting an error. The solution is to go back to Outlook and select
Send/Receive, then when going back to OE all is right again. If using OE
without Outlook open, then the error is fatal and OE will close.

[This behavior shows up periodically with other 'internet' applications as
well, but the Outlook/OE scenerio always happens.]

However, if the Router is removed from the path, thus the computer is
directly connected to the network - no errors ever occur no matter what
application is open. No special proxies or configurations. In both cases
're-connects', are achieved by simply rebooting the respective boxes and
accepting the defaults.

So what difference does the router have in the equation? I thought that as
far as the PC is concerned - the view is identical whether through a router
or not. Obvious I am wrong! lol

-ralph

For your ISP service, is it via cable or DSL broadband? If DSL, did you
enable the keep-alive option in the PPPoE setup in your router?

 

[Ralph]

This is more a curiousity than a problem, but I am hoping some guru out
there can provide an explanation. (Fully aware that I using a deprecated
system and Office versions).

The scenario:
Using Win2000, Office 2000 (Outlook and Outlook Express as the newsreader),
and a Wireless-G Linksys router.

If connected thru the router (direct, not wireless) with Outlook open and
reading news - OE will periodically fail to resolve the news server
presenting an error. The solution is to go back to Outlook and select
Send/Receive, then when going back to OE all is right again. If using OE
without Outlook open, then the error is fatal and OE will close.

[This behavior shows up periodically with other 'internet' applications as
well, but the Outlook/OE scenerio always happens.]

However, if the Router is removed from the path, thus the computer is
directly connected to the network - no errors ever occur no matter what
application is open. No special proxies or configurations. In both cases
're-connects', are achieved by simply rebooting the respective boxes and
accepting the defaults.

So what difference does the router have in the equation? I thought that as
far as the PC is concerned - the view is identical whether through a router
or not. Obvious I am wrong! lol

-ralph

For your ISP service, is it via cable or DSL broadband? If DSL, did you
enable the keep-alive option in the PPPoE setup in your router?

It's cable.

Not sure what the PPPoE setting is - if it is advanced then no - I burned
everything down to the factory default.

So if I understand you correctly, I should find that setting and make sure
it is "ON", correct?

-ralph

 

[Ralph]

More a Q for win network group, or Linksys, rather than an office group
You might mention there whether this is a new prob with this config
You might start by ensuring Linksys firmware is up to date

Firmware is up to date. Burned all configurations down to the factory
defaults.

Didn't try a Windows specific network group - but Linksys and others sent me
here, suggesting it was an "office" problem. Although all apps are affected.

but thanks

-ralph

 

[Brian Tillman [MVP - Outlook]]

It's cable.

Not sure what the PPPoE setting is - if it is advanced then no - I burned
everything down to the factory default.

So if I understand you correctly, I should find that setting and make sure
it is "ON", correct?

If that doesn't work, try the DHCP setting in the router.

 

[VanguardLH]

It's cable.

Not sure what the PPPoE setting is - if it is advanced then no - I burned
everything down to the factory default.

So if I understand you correctly, I should find that setting and make sure
it is "ON", correct?

If you're using cable broadband then the router should be configured to
use Ethernet. PPPoE is used for a DSL connection which you don't have.