Object doesn't support this property or method

[Guest]

We are in the middle of a large computer refresh here at the school district
I work for. We have a proprietary information system that is web based. As a
part of this system there is an update utility that is supposed to update a
piece of software on the desktop when a button on the webpage is clicked.
This update utility worked fine on our old Windows 2000 machines, and on the
handful of Windows XP machines that we had around. The new computers are
fully updated as of two weeks ago. However, the new machines cannot run the
update utility. I get the following error:

Line: 26
Char: 11
Error: Object doesn't support this property or method
Code: 0
URL: http://"address"(left out because it is an internal database that no
one outside our network can access anyway)

Any ideas on how I can fix this? Is it an update, or is it a Visual Basic
error? I could sure use some help on this one.

 

[Frank Saunders, MS-MVP OE/WM]

We are in the middle of a large computer refresh here at the school
district
I work for. We have a proprietary information system that is web based. As
a
part of this system there is an update utility that is supposed to update
a
piece of software on the desktop when a button on the webpage is clicked.
This update utility worked fine on our old Windows 2000 machines, and on
the
handful of Windows XP machines that we had around. The new computers are
fully updated as of two weeks ago. However, the new machines cannot run
the
update utility. I get the following error:

Line: 26
Char: 11
Error: Object doesn't support this property or method
Code: 0
URL: http://"address"(left out because it is an internal database that no
one outside our network can access anyway)

Any ideas on how I can fix this? Is it an update, or is it a Visual Basic
error? I could sure use some help on this one.

1. You might want to refresh your scripting engine:
http://msdn.microsoft.com/library/default.asp?url=/downloads/list/webdev.asp
Windows Script 5.6 for Windows 2000 and XP
http://www.microsoft.com/downloads/...43-7e4b-4622-86eb-95a22b832caa&DisplayLang=en

Sometimes there's a corrupt file in the cache and one must go to Tools |
Internet Options and click Delete Files.

2a. Start>Run>Regsvr32 vbscript.dll

2b. Start>Run>Regsvr32 jscript.dll

3. Re-register all DLLs listed in http://support.microsoft.com/?kbid=281679

4. See also
Error Message When You Browse the Web: An Error Has Occurred in the Script
on This Page
http://support.microsoft.com/?kbid=306831
Scripting Errors When You View Web Pages in Internet Explorer after
Installing Office 2003
http://support.microsoft.com/?kbid=822521

5a. IE Tools>Internet Options>Advanced>Browsing>Enable third-party browser
extensions (uncheck & reboot).

5b. Find the hijacker that caused 5a to be checked (or if none were checked,
check for hijackware anyway):

Dealing with Hijackware
http://mvps.org/winhelp2002/unwanted.htm
http://aumha.org/a/parasite.htm
http://www.mvps.org/inetexplorer/Darnit.htm

How to Troubleshoot Script Errors in Internet Explorer
http://support.microsoft.com/kb/308260

 

[Guest]

Frank, Thank you very much! The last Article you listed, 308260, dealt with
the exact error message that I am seeing. I have tried all the steps, except
I can't do anything with the HTML source code or the Active Scripting, Active
X, and Java controls on the network.

We have two operating systems running on the network, Windows XP with NTFS,
and Windows 2000 with FAT32. The page I'm tring to view works on the Windows
2000 machines. Is there anything else on the local machine level that I can
try?

Pete

 

[Frank Saunders, MS-MVP OE/WM]

I don't know of anything else.

 

[Guest]

Ok thanks!

I don't know of anything else.

 

[Robert Aldwinckle]

I get the following error:

Line: 26
Char: 11
Error: Object doesn't support this property or method
Code: 0
URL: http://"address"(left out because it is an internal database that no
one outside our network can access anyway)

Any ideas on how I can fix this? Is it an update, or is it a Visual Basic
error? I could sure use some help on this one.

The error message suggests that ActiveX is disabled or broken.
You should try to diagnose an exact cause to decide on an appropriate
solution.

Use View Source on that file. In Notepad turn off Word Wrap
and turn on the Status bar; then press Ctrl-g to go to that line.
What is the context? E.g. look at the previous lines.

However, one guess would be that you have too high a level of security
setting for the zone this is running in. In fact, if the Status bar is showing
My Computer for the zone you may have to try toggling this setting:

Allow active content to run in files on My Computer*

(in Options, Advanced tab, Security section) since there is no GUI access
to the specific settings for that zone (aka Local Computer zone).

FWIW I recently discovered in IE7 that the meaniing of that option seems
to be backwards. I don't know if the same indication is present in IE6.
So I would try it both ways, making sure to completely restart IE each time
after changing it. (E.g. use Task Manager to verify that no iexplore.exe
process is running before beginning the next test.)


Good luck

Robert Aldwinckle
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