Number of Unread Messages

[Guest]

I am a long time user of Outlook Express. I have recently intalled Office
2007 beta and moved over to Outlook using the conversion tools provided in
2007.

When I now start up my system, at the point where I have to select which
user I am on my machine (it is set up for use by myself and my wife) the
display claims that there are Two Unread Messages.

Once I open Outlook it shows no messages as Unread in the Inbox nor does it
show any messages in the virtual folder Unread Messages. I have run an
advanced search on the Personal Folders using the criteria of Unread and this
comes back with a zero number.

I have not deleted all the messages in the Outlook Express folders but there
are many more than two Unread ones there so this does not seem to be the
problem.

Any suggestions?

 

[Brian Tillman]

When I now start up my system, at the point where I have to select
which user I am on my machine (it is set up for use by myself and my
wife) the display claims that there are Two Unread Messages.

Several things contribute to that value (the one on the Welcome screen is
what you mean, I'm guessing). Maybe something here will help:
http://www.outlook-tips.net/howto/winxp_unread.htm

 

[Guest]

Many thanks. I have never dared to get too close to the registry but the
link you gave, gave me the confidence to have a go! The registry showed the
two accounts I work with Yahoo on and each showed one message in the Unread
Count. Anyway I decided to spend no more time in trying to find out why
these numbers were NOT zero and went for the option to add the control word
with a value of zero to stop the checking. All seems well and the count is
no longer reported on the Welcome Screen.

Again many thanks