NPROTECT

[Guest]

I have a lot of files in c:\recycler\NPROTECT (and on other drives). These
mount up to some 42+ Gig
I cannot get rid of them as the machine says: "cannot remove files, cannot
read data from source...etc..".
When I go to the safe mode, use the "command" function and use the
DOS command "del*.*", I get the msg that the system cannot find the files.
The files have the form of "00000000." and range from 00000000. to 04541628.
there is no extension to them (only the dot (.)).
the dates go back to 12/2005 (last opened) and 10/2000 (created).
Eternal glory to whom may resolve this problem !!!!

 

[Duplex]

I have a lot of files in c:\recycler\NPROTECT (and on other drives). These
mount up to some 42+ Gig
I cannot get rid of them as the machine says: "cannot remove files, cannot
read data from source...etc..".
When I go to the safe mode, use the "command" function and use the
DOS command "del*.*", I get the msg that the system cannot find the files.
The files have the form of "00000000." and range from 00000000. to 04541628.
there is no extension to them (only the dot (.)).
the dates go back to 12/2005 (last opened) and 10/2000 (created).
Eternal glory to whom may resolve this problem !!!!

Boot up a linux rescue CD. It will let you delete them.

You can find a list of ones that will work at http://distrowatch.com or
http://www.frozentech.com/content/livecd.php.

 

[Ghostrider]

I have a lot of files in c:\recycler\NPROTECT (and on other drives). These
mount up to some 42+ Gig
I cannot get rid of them as the machine says: "cannot remove files, cannot
read data from source...etc..".
When I go to the safe mode, use the "command" function and use the
DOS command "del*.*", I get the msg that the system cannot find the files.
The files have the form of "00000000." and range from 00000000. to 04541628.
there is no extension to them (only the dot (.)).
the dates go back to 12/2005 (last opened) and 10/2000 (created).
Eternal glory to whom may resolve this problem !!!!

Isn't NProtect a feature of Norton Utilities? If so, then the removal
of the Norton protected files need to be removed through some process
within the parent application.

 

[Pegasus \(MVP\)]

I have a lot of files in c:\recycler\NPROTECT (and on other drives). These
mount up to some 42+ Gig
I cannot get rid of them as the machine says: "cannot remove files, cannot
read data from source...etc..".
When I go to the safe mode, use the "command" function and use the
DOS command "del*.*", I get the msg that the system cannot find the files.
The files have the form of "00000000." and range from 00000000. to 04541628.
there is no extension to them (only the dot (.)).
the dates go back to 12/2005 (last opened) and 10/2000 (created).
Eternal glory to whom may resolve this problem !!!!

1. Boot into Safe Mode
2. Click Start / Run / cmd {OK}
Note that "command.com" is a legacy command. You should
not use it.
3. Type these commands:
cd /d c:\recycler
rd /s /q nprotect {OK}

 

[Terry]

On 4/9/2007 4:56 PM On a whim, marc cyrano pounded out on the keyboard

I have a lot of files in c:\recycler\NPROTECT (and on other drives). These
mount up to some 42+ Gig
I cannot get rid of them as the machine says: "cannot remove files, cannot
read data from source...etc..".
When I go to the safe mode, use the "command" function and use the
DOS command "del*.*", I get the msg that the system cannot find the files.
The files have the form of "00000000." and range from 00000000. to 04541628.
there is no extension to them (only the dot (.)).
the dates go back to 12/2005 (last opened) and 10/2000 (created).
Eternal glory to whom may resolve this problem !!!!

Hi Marc,

Have you tried using Norton to delete them (right click the Recycle Bin
and select "Empty Norton Protected Files"? You could also try right
clicking and select Properties. Do you have a Norton Protection tab?
If so, uncheck "Enable Protection" and click apply.

If it doesn't say "Norton Protected Recycle Bin", try re-installing the
Norton program. It may have been damaged by a registry cleaner, or
other way.

Or just completely turn off the Recycle bin on the drives and it should
purge everything (also accessed through Properties).

Report back,

--
Terry

***Reply Note***
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[PA Bear]

Empty the Norton Protected Recycle Bin.

 

[Guest]

Thanks for support, but again, the system won't let me access the files. I
think Uninstalling NORTON and re-installing it may help. I keep you informed
Marc

 

[Guest]

Thanks for support, but when I execute your suggested actions, the system
lists all the files and says (after each file) "cannot locate the
required/indicated file" (it says it in dutch but that is what it means)
cheers
marc

 

[Guest]

Thanks for support. I tried it all short of uninstalling NORTON and
re-installing it. I will try this later and let you know what happens
Cheers
Marc

 

[Guest]

That is the first thing I did (and also used window washer) and all other
trials to erase the files, but to no avail.
Whenever I succeed (and I will!) I'll let you know
cheers
marc

 

[PA Bear]

Symantec Service & Support
http://www.symantec.com/techsupp/index.html

Norton Removal Tool (use after uninstalling)
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

 

[Guest]

To all people that helped me, thanks a lot.
However none of the solutios worked. I tried the -excellent- sYMANTEC
helpdesk and they came up with a lot of possibilities, howere again, no luck.
By sheer luck, I stumbled on a possibility, tried it out and bingo, success.
The solution that worked for me is:
Go to the DOS Prompt (I did not need to start in safe mode )
Command: rmdir /s \\?\<filepath> and answer "Y" to the 'are you sure?'
question.
In my case this was : rmdir /s \\?\C:\RECYCLER\NPROTECT
( take note of the spaces between 'rmdir and /s' and 's and \\')
and the 42 gig was freed. The trick is (probably) the \\
Good luck to all and thanks again to Duplex, Ghostrider, Pegasus (MVP),
terry and PA Bear
Marc Cyrano

 

[Pegasus \(MVP\)]

Thanks for the feedback.

The syntax you used is effective when manipulating files
that use reserved names, e.g. "LPT1", "CON" or "Aux".
This suggests that Norton somehow managed to elevate
the name "NPROTECT" to a reserved name on your
machine.

It would be interesting if you could run this little experiment:
- Click Start / Run / cmd {OK}
(to open a Command Prompt)
- Type this command:
md c:\NProtect {Enter}

If my suspicion is correct then you will get this error message:
"The directory name is invalid"

Note that there is no harm in creating/deleting this folder.

 

[Guest]

I tried your experiment and the folder was created without any probs
also the subsequent rd NPROTECT ran without problem.
As to the files (that were "unremovable") they had no extension and (which
seemed weird to me), when I checked the directory (NPROTECT), each file
showed different size (some 20 kb, some 8000+ Kb) but when I checked the
properties of each individual file, they showed 0 kb. Maybe that is because
they were 'inaccessible' but then why the directory showed each of the
(8500+) files with a readable filesize escapes me
cheers
marc