Notification not shown

[Robert]

Hello folks,

I'm using Outlook 2003 on W2K. I have configured the mail options to show a
notification icon when a new mail arrives ("Show an envelope icon in the
notification area" under "Advanced email options").
However, no notification icon is shown when a new mail arrives. I only have
this new Outlook icon in the notification area, but that's always there (how
can I remove that, btw?)

Thanks for any help

Robert

 

[Milly Staples [MVP - Outlook]]

If you have rules set to act upon new mail messages, the notification window
will not appear. Use the Rules and Alerts to set a window if you want this
option. I tend to prefer the option to not have a new mail notification
show every time I get an email - reduces productivity.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Robert asked:

| Hello folks,
|
| I'm using Outlook 2003 on W2K. I have configured the mail options to
| show a notification icon when a new mail arrives ("Show an envelope
| icon in the notification area" under "Advanced email options").
| However, no notification icon is shown when a new mail arrives. I
| only have this new Outlook icon in the notification area, but that's
| always there (how can I remove that, btw?)
|
| Thanks for any help
|
| Robert

 

[Robert]

Is the envelop in the system tray the same as an alert? Or is an alert a
different feature?
I have the same rules I used in Outlook 2002 (all my mails are handled by
some rule or other), and there I got the envelop symbol whenever I received
a mail.

Robert

"Milly Staples [MVP - Outlook]"

 

[Robert]

Ok, I've found an older discussion on this subject
http://groups.google.com/group/micr...+icon+not+shown&rnum=3&hl=en#de954dd07d65ede7

In a test with 200 computers (same install config) it affected 3, randomly
it seems.
I've solved the problem by writing a small application that does the
notification, and starting it using a rule.

Robert

"Milly Staples [MVP - Outlook]"