notebook shutting down by itself

[Sulasno]

My notebook is starting to shut down by itself;

running WinXP SP2 with all the updates;

When I restart it, it does not gives me the blue screen to perform a
scandisk;

Going to look at the system process;

Any other things that I should look into?

tia

 

[Malke]

My notebook is starting to shut down by itself;

running WinXP SP2 with all the updates;

When I restart it, it does not gives me the blue screen to perform a
scandisk;

Going to look at the system process;

Any other things that I should look into?

When does it shut down? Randomly or if you do a particular thing? Random
shutdowns are most generally connected with failing hardware and/or
overheating.


Malke

 

[Sulasno]

When does it shut down? Randomly or if you do a particular thing? Random
shutdowns are most generally connected with failing hardware and/or
overheating.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Doing nothing when it shuts down is puzzling me.
Still exploring the possibilites of hardware failure or overheating.

But I discounted the hard disk, since when it shuts down and when I restart
the system, I don't get the option to run chkdsk; still wondering whether
overheat is the culprit or put the blame on the anti virus/firewall
application

 

[Malke]

Sulasno wrote:
But I discounted the hard disk, since when it shuts down and when I restart

the system, I don't get the option to run chkdsk; still wondering whether
overheat is the culprit or put the blame on the anti virus/firewall
application

Not getting the option to run Chkdsk isn't proof of anything. I would
look first to hardware troubleshooting. Usually software failures are
repeatable and not random (although they may *look* random) but you can
easily test if your security software is to blame by uninstalling it.

http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot

Standard disclaimer: I can't see and test your computer myself, so these
are just suggestions based on many years of being a professional
computer tech; suggestions based on what you've written. You should not
take my suggestions as a definitive diagnosis. Testing hardware failures
often involves swapping out suspected parts with known-good parts. If
you can't do the testing yourself and/or are uncomfortable opening your
computer, take the machine to a professional computer repair shop (not
your local equivalent of BigComputerStore/GeekSquad). If possible, have
all your data backed up before you take the machine into a shop.


Malke

 

[Frank Saunders MS-MVP IE,OE/WM]

My notebook is starting to shut down by itself;

running WinXP SP2 with all the updates;

When I restart it, it does not gives me the blue screen to perform a
scandisk;

Going to look at the system process;

Any other things that I should look into?

tia

Could be a heat problem. Blow out all the vents with canned air.

 

[Sulasno]

thanks
heat is the problem

Could be a heat problem. Blow out all the vents with canned air.

 

[Shawn]

I was wondering, what do you mean by canned air

Could be a heat problem. Blow out all the vents with canned air.

 

[Shawn]

My notebook doesn't shutdown randomly. It happens when I try to watch a video
from the internet so I was wondering how can I get it to stop shutting down
by itself when i'm watching a video

 

[Bruce Chambers]

I was wondering, what do you mean by canned air

It air in an aerosol can, used to blow dust and debris out of computers.

http://www.wisegeek.com/what-is-canned-air.htm

http://www.nextag.com/canned-air/search-html



--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot

 

[Bruce Chambers]

My notebook doesn't shutdown randomly. It happens when I try to watch a video
from the internet so I was wondering how can I get it to stop shutting down
by itself when i'm watching a video

Check with the laptop's manufacturer to ensure that you have the most
recent and correct video drivers installed.

Also, because such an activity is memory-intensive, it might be a good
idea to test the system's RAM modules. You might try MemTest86:
http://www.memtest86.com/ It's free.



--

Bruce Chambers

Help us help you:


http://support.microsoft.com/default.aspx/kb/555375

They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety. ~Benjamin Franklin

Many people would rather die than think; in fact, most do. ~Bertrand Russell

The philosopher has never killed any priests, whereas the priest has
killed a great many philosophers.
~ Denis Diderot