Not recognizing product ID - I'M GOING CRAZY

[Mike]

Hello all. I have FP 2002 and have been using it since
it first came out. Now I got a new computer as the old
one caught fire (bummer). Now I have reinstalled FP 2002
and I entered the product ID and the program is telling
me that it is an invalid ID. I AM LOOKING AT THE ONE
PRINTED ON THE LABEL and it is the one I am entering. MS
support doesn't open until Monday and I need to make
changes today. Any suggestions?

Thanks...Frustrated by FP

 

[Steve Easton]

Are you using the one labeled Product Key,
which is on the tag on the back of the jewel case??

Also, I believe the product key is CaSe sensitive.

 

[Guest]

Yes I am and I have tried every case combination I can
imagine. This is amazing because it worked well on my
old computer.

THanks...Mike

 

[Steve Easton]

Do you get to the point where it is time
to "Register" the product??
If so, select "Register by phone"