Not logged in as administrator

[honestly-iam]

The full message I am receiving is "You are not currently logged into your
computer as an Administrator. This installer requires that the user be
logged in as an Administrator. Please log out and log back in as an
Administrator and then restart the installer."
I get the message which is "powered by SupportSoft" about every minute when
I have my email open. Also it does it when i close out email. I cannot send
anything from my Windows mail because it says "the connection to the server
has failed, Subject "registratino", Account:RoadRunner.com, protocol:smtp,
port:25, secure (ssl) no, socket error:10060, error number 0x0800CCC0e.
Please help, this is driving me crazy....

 

[Guest]

The full message I am receiving is "You are not currently logged into your
computer as an Administrator. This installer requires that the user be
logged in as an Administrator. Please log out and log back in as an
Administrator and then restart the installer."
I get the message which is "powered by SupportSoft" about every minute
when
I have my email open. Also it does it when i close out email. I cannot
send
anything from my Windows mail because it says "the connection to the
server
has failed, Subject "registratino", Account:RoadRunner.com, protocol:smtp,
port:25, secure (ssl) no, socket error:10060, error number 0x0800CCC0e.
Please help, this is driving me crazy....

Does your connection to that server cross over from one internet provider's
to another's before it reaches the server? If so, such connections to port
25
are often blocked to cause problems for spammers, and you need to ask
Roadrunner if their outgoing email server listens for outgoing mail on any
port other than port 25, and if so, where to find the details of switching
to the
other port. Just trying all the ports is a very slow way to find out, since
there
are about 65,000 ports available.

See if this helps you find suitable instructions:

<http://help.rr.com/AA/rrwho.aspx?ReturnUrl=/HMSLogic/email_help_topic.aspx?topic=E+mail&topic=E+mail>

You'll have to find someone else for help with your problem with complaints
that you are not logged in as an Administrator.

 

[Gary VanderMolen]

Sounds like you have two separate problems.
Which antivirus program are you running? Some of them will cause
that error message.

SupportSoft is a company that supplies installation utilities for
many different companies. For example, see
http://www.broadbandweek.com/news/021007/021008_telecom_comcast.htm
Did you recently download some software from your ISP?
The only suggestion I have is to search for that offending utility by going
through the startup tab of MSCONFIG, and by looking at the list of installed
programs for ones you don't need (Control Panel, Programs & Features).

 

[honestly-iam]

I am using AVG Free. I have been told by 2 different people who work on
computers for a living that AVG is best for Vista. I had the problem before
I downloaded AVG.

 

[Gary VanderMolen]

I don't know about 'best', but AVG is more compatible with Vista's
Windows Mail than several other popular antivirus products. However,
in order for it to be trouble-free, AVG must be installed using the custom
install option, which then allows you to decline installation of the mail
scanning module. If you installed AVG using the standard install,
uninstall it, and reinstall as I indicated.