Hello Maycut,
Report a possible spyware problem to Microsoft
http://www.microsoft.com/athome/security/spyware/software/support/reportspyware.mspx
Can you follow the spyware submission instructions in the help to make sure
WD have your samples if you still have them?
Also, what AV are you running? Usually, flat out malware like this is in
your AV signatures.
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After your report to the above, Go for scans in safe mode and also add Ewido
(now known as AVG Anti-Spyware) and Ccleaner as Ewido performs great with
Trojans and Ccleaner will clear your temp folders where alot of malware hides
installers
Ccleaner -
http://www.ccleaner.com
Note, uncheck Yahoos toolbar during install.
CCleaner quick tour:
http://www.ccleaner.com/help/tour1.asp
CCleaner even has a built-in Registry Cleaner. It's not the best (not
CCleaner's main function), but it will find invaild registry entries that
most Registry Cleaners will not. Unlike the Disk Cleaners with a Registry
Cleaner, CCleaner does really fast scanning for Registry Issues. The reason
is CCleaner doesn't want to effect Windows performance or effect any
applications. It's better to be safe than sorry!
The first time you run CCleaner's Issues scanner you'll have to keep
running it back-to-back until it finds nothing. One scenario is a registry
key may only be a reference pointing to a completely different location in
the registry and when it's removed then that reference link is also noticed
as being invalid on a subsequent scan. It's generally a good idea to keep
running the Issues scan until nothing is listed.
After Ccleaner, is time for Ewido
http://www.ewido.net/en/download/
Please download ewido security suite it is a free version of the program.
Install ewido security suite
When installing the program, under "Additonal Options" uncheck..
Install background guard
Install scan via context menu
Launch ewido, there should now be an icon on your desktop, double-click it.
The program will now open to the main screen.
When you run ewido for the first time, you will get a warning "Database
could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido to the latest definition files:
On the left hand side of the main screen click update.
Then click on Start Update.
The update will start and a progress bar will show the updates being
installed.
(the status bar at the bottom will display "Update successful")
If you are having problems with the updater, you can use this link to
manually update ewido.
ewido manual updates
Once the updates are installed, do the following:
Click on scanner.
Click on Complete System Scan, the scan will now begin.
While the scan is in progress you will be promted to clean files, click OK.
When it asks if you want to clean the first file, put a checkmark in the
lower left corner of the box that says "Perform action on all infections",
then choose clean and click OK.
Once the scan has completed, there will be a button located at the bottom of
the screen named Save Report.
Click Save Report.
Now save the report .txt file to your desktop.
Now close ewido security suite.
Again, run Ccleaner.
Restart
For the benefit of the community reading this post, please rate the pºst.
I hope this post is helpful.
Let us know how it works ºut.
Еиçеl
