Norton/Win spyware

[Guest]

O.K. people. I tried what was suggested and none of it worked. Not
surprizing. The tech guy who did look at my computer said that the boot
sector was infected. I've tried to format C: and reinstall the windows xp
but it won't let me format c: I've tried to reinstall norton and I still get
the same message. I do believe that I'm dealing w.win spyare pro again. I
can't get anything on this computer to work. When I did finally manage to
get Norton install, under the services tab at msconfig. It would list the
manufacture as unknown. Anyone out there know what program I can purchase to
remove this from my computer once and for all.

 

[DL]

Remove what?
How did you try to Format C?
If you mean remove Norton visit their web site for instructions / completely
remove utility
Also;
http://www.michaelstevenstech.com/cleanxpinstall.html

 

[Harry Ohrn]

The following will remove your existing partitions and wipe all data from
the drive.Boot the computer with the Windows XP CD. At the first screen
select the option to Repair using the Recovery Console. At the command
prompt type the following and press the Enter Key

DISKPART

use diskpart to delete all the partitions found. This will only take a few
seconds. When finished type EXIT and press Enter. The computer will reboot
and the XP CD should run again. Now run the option to install Windows.

 

[Guest]

I have had a similar problem, to put it politely. This computer has been
scanned so many times for malware and spyware, of which most were
eliminated. However, like your dilemma, there is one “piece of garbage†that
Bill Gates couldn’t remove.

Why are the snake-oil-merchants who pose as legitimate, permitted to get
away with these malicious acts?
I, too, am ready to purchase their so-called “spyware†but cannot (yet)
capitulate to their mafia-like tactics.

Being a novice, I feel as if I am performing brain surgery, while getting
directions from the real pro on the phone!

I, as you have; used every “legitimate†program to remove this blight. To
surrender or not to surrender…

 

[ColTom2]

Recommend that you purchase Webroot's Spy Sweeper and be sure and check
for both program updates and definition updates prior to running the initial
scan. I can't recall the name of spy/malware that was on a friend's computer
that we could not get rid of and we installed Spy Sweeper and it removed all
the first scan. Normal price is around $29.95, but Sam's Club did have them
for $19.95. Best Buy and/or Circuit City also has it on specials off and on.

This would be a lot easier than reformatting a computer.

 

[Leythos]

Recommend that you purchase Webroot's Spy Sweeper and be sure and check
for both program updates and definition updates prior to running the initial
scan. I can't recall the name of spy/malware that was on a friend's computer
that we could not get rid of and we installed Spy Sweeper and it removed all
the first scan. Normal price is around $29.95, but Sam's Club did have them
for $19.95. Best Buy and/or Circuit City also has it on specials off and on.

There are many tools posted here that don't require any purchase that
work as well or better, they just require a little effort.

I would never purchase WR SS.

This would be a lot easier than reformatting a computer.

But formatting and reinstalling is the only true method to ensure that
the system is 100% clean and fully operational. While you can "Clean" a
system, since all malware removal tools are "reactionary" you can't be
sure that you got all malware removed, only that which could be detected
can be removed.

If your system has been compromised, no matter how much a hassle, the
only true method to ensure that it's clean is to wipe/reinstall. With
any "cleaning" method you are only ensuring that the computer is free of
all known/detected malware for the product that you used to clean it.

 

[Ken Blake, MVP]

There are many tools posted here that don't require any purchase that
work as well or better, they just require a little effort.

I would never purchase WR SS.


But formatting and reinstalling is the only true method to ensure that
the system is 100% clean and fully operational.

Although that's literally true, unless you are suffering from multiple
infestations, in most cases a good removal tool can provide 99 point
something assurance that the malware has been removed, and that's good
enough for most people. I certainly wouldn't recommend reformatting and
reinstalling every time someone finds a single piece of malware on his
system.

While you can "Clean"
a system, since all malware removal tools are "reactionary" you can't
be sure that you got all malware removed, only that which could be
detected can be removed.

If your system has been compromised, no matter how much a hassle, the
only true method to ensure that it's clean is to wipe/reinstall. With
any "cleaning" method you are only ensuring that the computer is free
of all known/detected malware for the product that you used to clean
it.

Even if you use software that prevents malware, not just cleans it, "you are
only ensuring that the computer is free of all known/detected malware for
the product that you used."

Unfortunately, there's no perfect way to ensure absence of malware. All we
can do is substantially reduce the risk.