Norton Internet Security 2007

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Yesterday I purchased and downloaded N I S 2007 as my old subscription was
about to expire. Since the download I have nothing but problems: My Anti Spam
Folder disappeared from Outlook Express ... inbox is stuffed with junk mail,
on the internet I get constant pop ups, although the blocker is on ... this
morning I just had to turn the pc off without being able to shut it down
correctly, because I was flodded with pop up windows to no end ... nightmare
.... at the Symantec Solution Center I can't find any subject that covers
these issues ... frustrated. What can I do?
 
Ok, I can answer my own question. Finally was able to talk to customer
service and learned that Anti Spam and Ad-blocking is not included in the
2007 version at this time ... but it will be in about two weeks and I can
download it then. Wish they had that written somewhere when I downloaded the
upgrade ... it would have saved me a few hours trying to figure out what is
wrong ... not a happy customer!
 
And when it is available, disregard it. You will thank me later.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ute asked:

| Ok, I can answer my own question. Finally was able to talk to customer
| service and learned that Anti Spam and Ad-blocking is not included in
| the 2007 version at this time ... but it will be in about two weeks
| and I can download it then. Wish they had that written somewhere when
| I downloaded the upgrade ... it would have saved me a few hours
| trying to figure out what is wrong ... not a happy customer!
|
| "Ute" wrote:
|
|| Yesterday I purchased and downloaded N I S 2007 as my old
|| subscription was about to expire. Since the download I have nothing
|| but problems: My Anti Spam Folder disappeared from Outlook Express
|| ... inbox is stuffed with junk mail, on the internet I get constant
|| pop ups, although the blocker is on ... this morning I just had to
|| turn the pc off without being able to shut it down correctly,
|| because I was flodded with pop up windows to no end ... nightmare
|| ... at the Symantec Solution Center I can't find any subject that
|| covers these issues ... frustrated. What can I do?
 
I have an intense personal dislike for Norton's retail offerings. They are slow and bloated and often cause as many headaches as it advertises it will cure.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Ute asked:

| Oh please ... no!!! ... What does that mean??? What should I do???
| This is insane!!
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| And when it is available, disregard it. You will thank me later.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Ute asked:
||
||| Ok, I can answer my own question. Finally was able to talk to
||| customer service and learned that Anti Spam and Ad-blocking is not
||| included in the 2007 version at this time ... but it will be in
||| about two weeks and I can download it then. Wish they had that
||| written somewhere when I downloaded the upgrade ... it would have
||| saved me a few hours trying to figure out what is wrong ... not a
||| happy customer!
|||
||| "Ute" wrote:
|||
|||| Yesterday I purchased and downloaded N I S 2007 as my old
|||| subscription was about to expire. Since the download I have nothing
|||| but problems: My Anti Spam Folder disappeared from Outlook Express
|||| ... inbox is stuffed with junk mail, on the internet I get constant
|||| pop ups, although the blocker is on ... this morning I just had to
|||| turn the pc off without being able to shut it down correctly,
|||| because I was flodded with pop up windows to no end ... nightmare
|||| ... at the Symantec Solution Center I can't find any subject that
|||| covers these issues ... frustrated. What can I do?
 
Hi Ute,

Please go to the Norton 2007 Update Center and select the BEGIN button.

http://www.symantec.com/home_homeoffice/support/special/upgrade2007/index.jsp

It will download for FREE the Norton Internet Security 2007 Add-on
Pack:

1. Norton AntiSpam - Automatically filters out annoying and dangerous
fraudulent or phishing emails from your email in-box.

2. Norton Parental Control - Blocks access to Web sites not suitable
for children.

3. Confidential Information Blocking - Alerts you if unauthorized
sensitive personal information is being sent out over the Internet via
email, instant messaging or Web pages.

4. Ad Blocking - Keeps banner ads and pop-up and pop-under windows off
the screen for faster Web browsing.

http://www.symantec.com/home_homeoffice/support/special/upgrade2007/product_nispack_details.jsp

Hope this helps.

Brad Reese
BradReese.Com - Cisco Technical Forums
http://www.bradreese.com/cisco-technical-newsgroups.htm
1293 Hendersonville Road, Suite 17
Asheville, North Carolina USA 28803
USA & Canada: 877-549-2680
International: 828-277-7272
Fax: 775-254-3558
AIM: R2MGrant
BradReese.Com - Cisco Power Supply Headquarters
http://www.bradreese.com/cisco-power-supply-inventory.htm
 
since you did not include the original message I have no idea what the
problem is... but I will say that antispam and antivirus apps should not be
configured to scan email - it causes more problems than it's worth.
 
Hi Diane,

This was the original message that I responded to:

--------------------------------------

Yesterday I purchased and downloaded N I S 2007 as my old subscription
was about to expire. Since the download I have nothing but problems: My
Anti Spam Folder disappeared from Outlook Express ... inbox is stuffed
with junk mail, on the internet I get constant pop ups, although the
blocker is on ... this morning I just had to turn the pc off without
being able to shut it down correctly, because I was flodded with pop up
windows to no end ... nightmare ... at the Symantec Solution Center I
can't find any subject that covers these issues ... frustrated. What
can I do?

--------------------------------------

Sincerely,

Brad Reese
Cisco Library
http://www.bradreese.com/cisco-library.htm
 

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