Norton Internet Security 2005

[Guest]

Hello,

NIS 2005 came installed on my now six-month-old PC, but after three months
NIS began to cause Windows to freeze up when I attempted to shut down my
computer. If XP did not freeze up, it took sometimes 5 minutes to shut
down. (When I uninstalled NIS, XP ran just fine; better in fact.) I
contacted Norton and followed their advice (uncheck the antivirus from
scanning the "A" drive during shutdown, but that did no good). So I
uninstalled NIS and re-installed it. Everything ran fine for another three
months until NIS began to cause XP to freeze or slow down during shutdown. I
have plenty of HDD space and plenty of RAM, so that cannot be the issue.
Forutnately NIS did not affect my dial-up connection, but it would sometimes
prevent me from disconnecting, so I had to force the PC to shut down.

Is there anything I should check in either XP or Norton to find a cause of
the problem and prevent this from happening?

 

[Brian A.]

Run the support assistant scan to check for and fix problems with your
product.
http://www.symantec.com/techsupp/home_homeoffice/index_ts.html?src=hho_us

--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375

 

[longman]

Norton is the problem. There are better products available that use
less system resources and are easier to install and update.
zonelabs.com has a number of firewall products including all-in-one
security suite.
grisoft.com has a number of anti-virus and firewall products including
a free av program that works great. Do a google for avast av, kaspersky
av and other firewalls. All the products mentioned work better than
norton at a better price. P.S. try f-prot.com for another quality av
product.

 

[Guest]

Thank you very much. I will give them a try.