Norton Antivirus

D

Dave

I'm trying to uninstall norton because I downloaded the
avg free software, and my subscription to norton is about
up. When I tried to uninstall the norton antivirus, i get
a fatal error message that just says "fatal error during
installation".
Why would I get that message when I am trying to UNINSTALL
and not install?
Is there something I need to do or fix before I can
uninstall? Anyone know why that happens, or how to fix it
so I can get rid of my norton antivirus?
Thanks for your expert assistance.
 
T

The Unknown P

Go to the Symantec web site and they have a removal tool
for NAV. Although why you would want to go to a poor
quality progrma like AVG is beyond me. Remember you get
what you pay for and it's free so what does that tell you.
You would be better off getting the extended license. Keep
smiling.
 
M

Michael Solomon \(MS-MVP Windows Shell/User\)

Many applications combine uninstall into the install routine, essentially
starting setup and then choosing uninstall.

Check the Symantec website for help with this issue: www.symantec.com.
 
R

Ramesh

Dave,

Use RNAV.EXE uninstaller tool from Symantec.

Goto: www.symantec.com/search and type rnav.exe or rnav.

--
Regards,
Ramesh
(e-mail address removed)


I'm trying to uninstall norton because I downloaded the
avg free software, and my subscription to norton is about
up. When I tried to uninstall the norton antivirus, i get
a fatal error message that just says "fatal error during
installation".
Why would I get that message when I am trying to UNINSTALL
and not install?
Is there something I need to do or fix before I can
uninstall? Anyone know why that happens, or how to fix it
so I can get rid of my norton antivirus?
Thanks for your expert assistance.
 
G

Glen Corlin

I recently had a system crash and had to re-install XP and all progs. When I
reinstalled NAV, my subscription date was reset to the new installation
date, and gave me another year. This might work for you. Uninstall, then
reinstall NAV and see.
 

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