Norton AntiVirus disabled ater removing password stealer threat

[robinb]

that removal tool works very well. It takes Norton totally out of the
registry
robin

 

[Alan D]

> that removal tool works very well. It takes Norton totally
out of the

registry

Not for me, it didn't, Robin. Even after using the Norton removal tool and
Ccleaner, I still had an Automatic Live Update service trying to run and
causing an error at startup, until I disabled it. It was still there,
disabled but lurking, last time I looked.

 

[Kayman]

> that removal tool works very well. It takes Norton totally
out of the

Not for me, it didn't, Robin. Even after using the Norton removal tool and
Ccleaner, I still had an Automatic Live Update service trying to run and
causing an error at startup, until I disabled it. It was still there,
disabled but lurking, last time I looked.

If the Norton removal tool doesn't work satisfactory use this:
Revo Uninstaller Freeware - Remove unwanted programs and traces easily
http://www.revouninstaller.com/
and/or
RegSeeker
http://www.hoverdesk.net/freeware.htm
RegSeeker will remove all associated detritus (registry keys,files and
folders) from any application. I found this application user friendly and
very effective but suggest *not* to use the 'Clean the Registry' option.
Click onto 'Find in registry' and in the 'Search for' box type *Norton*;
The pertinent registry keys can then be safely deleted (just in case,
ensure that the 'Backup before deletion' is checked). Repeat the task by
typing in the Search for' box *Symantec*. You can then go on search and
remove associated files as well.
Then use NTREGOPT to compact the registry; Follow instructions.
http://www.larshederer.homepage.t-online.de/erunt

 

[robinb]

thanks for the tips kayman
robin

If the Norton removal tool doesn't work satisfactory use this:
Revo Uninstaller Freeware - Remove unwanted programs and traces easily
http://www.revouninstaller.com/
and/or
RegSeeker
http://www.hoverdesk.net/freeware.htm
RegSeeker will remove all associated detritus (registry keys,files and
folders) from any application. I found this application user friendly and
very effective but suggest *not* to use the 'Clean the Registry' option.
Click onto 'Find in registry' and in the 'Search for' box type *Norton*;
The pertinent registry keys can then be safely deleted (just in case,
ensure that the 'Backup before deletion' is checked). Repeat the task by
typing in the Search for' box *Symantec*. You can then go on search and
remove associated files as well.
Then use NTREGOPT to compact the registry; Follow instructions.
http://www.larshederer.homepage.t-online.de/erunt

 

[Alan D]

If the Norton removal tool doesn't work satisfactory use this:
Revo Uninstaller Freeware

Thanks for this suggestion. However, I think I shall leave well alone. I've
been running like this for a year now with no ill effects that I can see,
and I don't want to disturb that happy equilibrium.

 

[David Sherman]

It does not. It still holds activation code and days left in
subscription.

 

[Robinb]

wierd, because i have used it on many computers and it has taken everything
out.
I also use cccleaner to take out anything left in the registry from symantic
robin

 

[RS CHAUHAN]

I downloaded the latest Microsoft Anti-Spyware definitions (February 10, 2006
at 8:53:10 AM) and ran a LiveUpdate in Norton Anti-Virus corporate edition
this morning. After downloading, I ran a scan in both NAV and MSAS. The NAV
scan detected nothing but MSAS detected the PWS.Bancos.A password stealer on
my computer.

MSAS said there were 1405 infected registry locations and most of the
reported infected locations look like they were associated with Norton
Anti-Virus. Our systems here are auto-protected with a NAV server.

I had MSAS remove the threat. Now, after reboting NAV is disabled and I
cannot start it from the 'Open Symantec AntiVirus...' menu item when I click
on the SysTray icon, nor can I find NAV in Add/Remove programs to repair it.
The NAV SysTray icon has an exclamation point. MSAS appears to be working
normally.

Does anyone have any ideas?

Thanks!

 

[Kayman]

The retail version of Norton can play havoc with your pc. Uninstall it
using Norton's own uninstall tool:
http://service1.symantec.com/suppor...5033108162039?OpenDocument&seg=hm&lg=en&ct=us
and get a refund
Use the tool twice to ensure complete removal.

The average homeuser operating a stand-alone computer can get by with
freely available good quality software.

There are many good free AV applications available, and almost everyone has
his favorite. Most of the users are emotionally attached to their av
application and will have excellent reasons for not recommending any other
brand.
The most important thing here is that all of the available choices listed
here are better in some respects than in others, and which choice is better
for *you* depends on what you do, how you work, and which features you use.
The way you use your PC is different from others.
Have a look at this:
http://www.spywarewarrior.com/rogue_anti-spyware.htm
and be guided accordingly.
Good info can be obtained here:
http://www.majorgeeks.com/page.php?id=20
and here:
http://www.av-comparatives.org/

If the above is too deluging consider this:-
Real-time AV applications - for viral malware.
Do not utilize more than one (1) real-time anti-virus scanning engine!
Disable the e-mail scanning function during installation (Custom
Installation on some AV apps.) as it provides no additional protection.

Why You Don't Need Your Anti-Virus Program to Scan Your E-Mail
http://thundercloud.net/infoave/tutorials/email-scanning/index.htm
Viral Irony: The Most Common Cause of Corruption.
http://www.microsoft.com/windows/IE/community/columns/filecorruption.mspx

Avira AntiVir® Personal - FREE Antivirus
http://www.free-av.com/
You may wish to consider removing the 'AntiVir Nagscreen'
http://www.elitekiller.com/files/disable_antivir_nag.htm
or
Free antivirus - avast! 4 Home Edition
It includes ANTI-SPYWARE protection, certified by the West Coast Labs
Checkmark process, and ANTI-ROOTKIT DETECTION based on the best-in class
GMER technology.
http://www.avast.com/eng/avast_4_home.html
(Choose Custom Installation and under Resident
Protection, uncheck: Internet Mail and Outlook/Exchange.)
or
AVG Anti-Virus Free Edition
http://free.grisoft.com/
(Choose custom install and untick the email scanner plugin.)
or
Kaspersky® Anti-Virus 7.0 - Not Free
http://www.kaspersky.com/homeuser
or
ESET NOD32 Antivirus - Not Free
http://www.eset.com/
and (optional)

On-demand AV application.
David H. Lipman's MULTI_AV Tool
http://www.pctipp.ch/ds/28400/28470/Multi_AV.exe
http://www.pctipp.ch/downloads/dl/35905.asp
English:
http://www.raymond.cc/blog/archives/2008/01/09/scan-your-computer-with-multiple-anti-virus-for-free/
Additional Instructions:
http://pcdid.com/Multi_AV.htm