Normal phone calls received as incoming faxes

[Mark]

XP Professional has been configured and fax services work
both on incoming and outgoing. However, non-fax
communication (normal phone call) in the telephone line is
interpreted as a fax. Fax software kicks in and takes the
call as a fax.

Solved it temporary by disabling receiving faxes.

 

[Hal Hostetler [MVP DTS]]

Windows XP does not support Distinctive Ring:

http://support.microsoft.com/?kbid=272943
Distinctive Ring Is Not Supported by Windows 2000 Fax

Some third party hardware devices can provide a work-around:

http://www.youcansave.com/switchboard.html
Emerson Switchboard
http://www.command-comm.com/phone_line_products.html
ComSwitch®

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Got Blues? - www.badnewsbluesband.com

 

[Mark]

Very interesting. The KB article you provideds says
Microsoft is aware of this problem. Hopefully it will be
taken care of in the future.

Thanks for the relpy and KB article.