Normal.dot

[Guest]

I create many forms for the company that I work for. They are saved as .dot and have form protection. I was using Office 2000 Pro

All of a sudden when closing a form, Word would let me know that the Normal.dot was modified and it won't let me get out without saving

I was hoping that when I purchased a new PC this would stop. I am currently running XP & Office 2003

Does anyone have any suggestions on how to stop this? Is it ok to save the Normal.dot?

 

[Jay Freedman]

Hi, Wallace,

The forms may or may not be the cause of the message. It needs more
investigation.

Does the message appear only when closing a form based on one of your
templates, or does it happen with other documents based on other
templates?

Do you have any add-ins in the Startup folder that might be altering
Normal.dot, perhaps by adding a toolbar button or a shortcut key
assignment? Or could your form templates be doing this? (Do they
contain any VBA, or are they just form fields and protection?)

Until you pin down what is changing Normal.dot and what that change
is, I would continue saying 'no' to the save question.

 

[Guest]

error appears on both template and non template.

yes, I have add-ins (adobe pdf toolbar

I don't think that the templates have vbn - they are just form fields and protected

error messages are the following
The file normal already exists. Do you want to replace existing file
Word automatically saved changes to the normal document template. do you want to load it

 

[Guest]

one more error message

Changes have been made that affect the global template, Normal. Do you want to save those changes?

 

[Charles Kenyon]

Do you have Norton AntiVirus? If so, disable the Microsoft Office Plug-In in
that software.

Other Add-Ins can (and do cause this problem) by being poorly written. They
may not be listed under Tools => Templates and Add-Ins because they are .com
Add-Ins. See <URL:
http://word.mvps.org/faqs/customization/CheckIfAddinsInstalled.htm>.
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

I create many forms for the company that I work for. They are saved as

..dot and have form protection. I was using Office 2000 Pro.

All of a sudden when closing a form, Word would let me know that the

Normal.dot was modified and it won't let me get out without saving.

I was hoping that when I purchased a new PC this would stop. I am

currently running XP & Office 2003.

Does anyone have any suggestions on how to stop this? Is it ok to save

the Normal.dot?

 

[Guest]

Do you have any other suggestions? I have disabled everything that I could think of and I am still having the problem

I am the only one in the office with this issue.

 

[Charles Kenyon]

Do you have Add-Ins?

Did you look at the link that I gave you on how to see COM Add-Ins? <URL:
http://word.mvps.org/faqs/customization/CheckIfAddinsInstalled.htm>
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

Do you have any other suggestions? I have disabled everything that I

could think of and I am still having the problem.

 

[Guest]

I'm sorry, I can't help you. But this happens to me all the time too. I've found that it I restart the computer right after getting the message, SOMETIMES the problem resolves itself but it makes me totally crazy!!! I hope some someone will have an answer.

 

[Charles Kenyon]

Did you read the numerous responses to the original post?
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

I'm sorry, I can't help you. But this happens to me all the time too.

I've found that it I restart the computer right after getting the message,
SOMETIMES the problem resolves itself but it makes me totally crazy!!! I
hope some someone will have an answer.

 

[Charles Kenyon]

The message "Changes have been made that affect the global template -
normal. Do you wish to save those changes?" is an important warning. It
means that changes have been made, whether you intended to make changes or
not. You can also get it when your template has been altered by a poorly
written Add-In program or by a malicious virus.

The reason for the message being shown repeatedly is almost always a poorly
written Add-In. The Norton AV Office Plug-In seems to be the most frequent
offender recently, but that can change as some other poorly written program
comes on the market.

Other offenders include the MS Works Suite Add-In, EZ-Photo, Adobe Acrobat,
and Microsoft's MetaData remover. These all install Add-Ins that mess with
your normal.dot when they shouldn't do so and don't need to do so. Some of
these are .dot files, others are installed. See <URL:
http://word.mvps.org/FAQs/Customization/CheckIfAddinsInstalled.htm> for
instructions on seeing what Add-Ins you have. (Having Add-Ins is not a bad
thing. I run Word with 15 Add-Ins, most of which I wrote myself.)

Start with the Add-Ins I've noted. If you have any of them, decide whether
they are worth the annoyance they are causing you. Probably they are not.
Disable any that are not worth the candle. Restart Word and see if your
problem is gone.

If not...

If you start Word using
Start => Run: Winword.exe /a
you'll end up with Word out of the box loading without your saved normal.dot
file, with no macros and no Add-Ins. You may notice that it loads much more
quickly than you are used to seing. When you close it, you won't get the
"normal.dot" prompt.

So, what you need to do is disable all of your Add-Ins (don't delete them).
Start by moving .dot files out of your Word Startup folder, one-by-one, with
Word closed. Restart Word and see if that Add-In caused the problem. If not,
put it back in and take the next one out. (You can put them in a sub-folder
of your Startup folder.) If none of them are the problem, move to the .com
Add-Ins that have to be uninstalled.

If your offender is not on my list, please write back and let us know which
one caused your problems.

Write to the company that put out the Add-In with a complaint, and possibly
a bill for your time.

Hope this helps,
--

Charles Kenyon

See the MVP FAQ: <URL: http://www.mvps.org/word/> which is awesome!
--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

Do you have any other suggestions? I have disabled everything that I

could think of and I am still having the problem.