Non-existent hardware detected

T

Tom Stevenson

I've been having trouble for about 8 months with XP
detecting two new 'printers' every time I load Windows;
this happens even when my printer is not plugged in. I
can isolate the problem to XP because when I boot into ME
[or any other operating system], no new devices are
detected. This started happening some time after I
installed my ATI Radeon 9700 Pro, but I'm not sure I can
tie the two together because unfortunately my memory is
too fuzzy to recall if it occured exactly when I
installed it or after that. I am assuming, though, that
it's some random system device being incorrectly detected
as a printer. When I try to go ahead and 'install it',
obviously it can't/won't because there's nothing to
install and it has no idea what the device is.

At any rate, I used process explorer to get some info
about the hardware detection process via rundll32, but I
don't know if it's of any help.

Process: rundll32.exe Pid: 192

Type Name
Desktop \Default
Directory \Windows
Directory \BaseNamedObjects
Directory \KnownDlls
Event \BaseNamedObjects\userenv: User Profile setup
event
Event \BaseNamedObjects\userenv: Machine Group Policy
has been applied
Event \BaseNamedObjects\userenv: User Group Policy has
been applied
Event \BaseNamedObjects\crypt32LogoffEvent
Event \BaseNamedObjects\PNP_Device_Install_Event_0.
{F5E4A8FB-DCA9-4142-B678-5FD87607F79C}
File D:\Documents and Settings\tom\Local
Settings\Temporary Internet Files\Content.IE5\index.dat
File \Device\KsecDD
File D:\Documents and Settings\tom\Cookies\index.dat
File D:\Documents and Settings\tom\Local
Settings\History\History.IE5\index.dat
File D:\Documents and Settings\tom\Application
Data\Microsoft\SystemCertificates\My
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File D:\WINDOWS\Windows Update.log
File D:\WINDOWS\Windows Update.log
File D:\WINDOWS\Windows Update.log
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File \Device\Tcp
File \Device\Tcp
File \Device\Ip
File \Device\Ip
File \Device\Ip
File \Device\Tcp
File \Device\WMIDataDevice
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File \Device\WMIDataDevice
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File \Device\Afd\Endpoint
File \Device\Udp
File \Device\Afd\AsyncConnectHlp
File D:\Documents and Settings\tom\Application
Data\Microsoft\SystemCertificates\My
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File \Device\NamedPipe\PNP_Device_Install_Pipe_0.
{F5E4A8FB-DCA9-4142-B678-5FD87607F79C}
File \Device\NamedPipe\ntsvcs
File D:\WINDOWS\system32
Key HKU
Key HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Drivers32
Key HKLM\SOFTWARE\Microsoft\SystemCertificates\ROOT
Key HKCU\Software\Microsoft\SystemCertificates\Root
Key
HKLM\SOFTWARE\Microsoft\SystemCertificates\AuthRoo
t
Key
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Roo
t
Key HKCU\Software\Microsoft\SystemCertificates\CA
Key HKCU
Key HKLM\SOFTWARE\Microsoft\SystemCertificates\CA
Key HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\CA
Key HKCU\Software\Microsoft\SystemCertificates\trust
Key HKCU
Key HKLM\SOFTWARE\Microsoft\SystemCertificates\trust
Key
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Tru
st
Key HKCU\Software\Microsoft\SystemCertificates\My
Key
HKLM\SOFTWARE\Policies\Microsoft\SystemCertificate
s
Key
HKCU\Software\Policies\Microsoft\SystemCertificate
s
Key
HKCU\Software\Policies\Microsoft\SystemCertificate
s
Key
HKCU\Software\Microsoft\SystemCertificates\Disallo
wed
Key HKCU
Key
HKLM\SOFTWARE\Microsoft\SystemCertificates\Disallo
wed
Key
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Dis
allowed
Key
HKCU\Software\Policies\Microsoft\SystemCertificate
s
Key HKLM\SOFTWARE\Microsoft\Tracing\RASAPI32
Key HKLM
Key HKCU
Key HKLM\SYSTEM\ControlSet002\Hardware Profiles\0001
Key HKLM\SYSTEM\ControlSet002\Services\WinSock2
\Parameters\Protocol_Catalog9
Key HKLM\SYSTEM\ControlSet002\Services\WinSock2
\Parameters\NameSpace_Catalog5
Key HKCU\Software\Classes
Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Int
ernet Settings\ZoneMap
Key HKLM\SYSTEM\ControlSet002\Services\Tcpip\Linkage
Key HKLM\SYSTEM\ControlSet002
\Services\Tcpip\Parameters
Key HKLM\SYSTEM\ControlSet002
\Services\NetBT\Parameters\Interfaces
Key HKLM\SYSTEM\ControlSet002
\Services\NetBT\Parameters
Key HKCU
Key HKCU\Software\Microsoft\SystemCertificates\My
Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Int
ernet Settings\ZoneMap
Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Int
ernet Settings
KeyedEvent \KernelObjects\CritSecOutOfMemoryEvent
Mutant \BaseNamedObjects\d:!documents and settings!tom!
cookies!
Mutant \BaseNamedObjects\d:!documents and settings!tom!
local settings!history!history.ie5!
Mutant \BaseNamedObjects\WininetStartupMutex
Mutant \BaseNamedObjects\WininetConnectionMutex
Mutant \BaseNamedObjects\WininetProxyRegistryMutex
Mutant \BaseNamedObjects\d:!documents and settings!tom!
local settings!temporary internet files!content.ie5!
Mutant \BaseNamedObjects\_!MSFTHISTORY!_
Mutant \BaseNamedObjects\RasPbFile
Mutant \BaseNamedObjects\Windows Update.log
Mutant \BaseNamedObjects\Windows Update.log
Mutant \BaseNamedObjects\ZonesCounterMutex
Mutant \BaseNamedObjects\ZonesCacheCounterMutex
Mutant \BaseNamedObjects\Windows Update.log
Process rundll32.exe(192)
Section \BaseNamedObjects\D:_Documents and
Settings_tom_Local
Settings_History_History.IE5_index.dat_524288
Section \BaseNamedObjects\D:_Documents and
Settings_tom_Cookies_index.dat_65536
Section \BaseNamedObjects\SENS Information Cache
Section \BaseNamedObjects\UrlZonesSM_tom
Section \BaseNamedObjects\__R_000000000085_SMem__
Section \BaseNamedObjects\D:_Documents and
Settings_tom_Local Settings_Temporary Internet
Files_Content.IE5_index.dat_2654208
Semaphore \BaseNamedObjects\shell.{210A4BA0-3AEA-
1069-A2D9-08002B30309D}
Thread rundll32.exe(192): 228
Thread rundll32.exe(192): 224
Thread rundll32.exe(192): 416
Thread rundll32.exe(192): 416
Thread rundll32.exe(192): 236
Thread rundll32.exe(192): 236
Thread rundll32.exe(192): 224
Thread rundll32.exe(192): 164
Thread rundll32.exe(192): 224
Thread rundll32.exe(192): 232
Thread rundll32.exe(192): 240
WindowStation \Windows\WindowStations\WinSta0
WindowStation \Windows\WindowStations\WinSta0


Any ideas, anyone? It's driving me crazy. Thanks in
advance.

-Tom
 
D

dev

Tom Stevenson said:
I've been having trouble for about 8 months with XP
detecting two new 'printers' every time I load Windows;
this happens even when my printer is not plugged in. I
can isolate the problem to XP because when I boot into ME
[or any other operating system], no new devices are
detected. This started happening some time after I
installed my ATI Radeon 9700 Pro, but I'm not sure I can
tie the two together because unfortunately my memory is
too fuzzy to recall if it occured exactly when I
installed it or after that. I am assuming, though, that
it's some random system device being incorrectly detected
as a printer. When I try to go ahead and 'install it',
obviously it can't/won't because there's nothing to
install and it has no idea what the device is.

See Kelly's link below, click on "P' and scroll down to...

"Printer - Always Found after Reboot"
 
E

Erik

Someone please help!

Tom Stevenson said:
I've been having trouble for about 8 months with XP
detecting two new 'printers' every time I load Windows;
this happens even when my printer is not plugged in. I
can isolate the problem to XP because when I boot into ME
[or any other operating system], no new devices are
detected. This started happening some time after I
installed my ATI Radeon 9700 Pro, but I'm not sure I can
tie the two together because unfortunately my memory is
too fuzzy to recall if it occured exactly when I
installed it or after that. I am assuming, though, that
it's some random system device being incorrectly detected
as a printer. When I try to go ahead and 'install it',
obviously it can't/won't because there's nothing to
install and it has no idea what the device is.

At any rate, I used process explorer to get some info
about the hardware detection process via rundll32, but I
don't know if it's of any help.

Process: rundll32.exe Pid: 192

Type Name
Desktop \Default
Directory \Windows
Directory \BaseNamedObjects
Directory \KnownDlls
Event \BaseNamedObjects\userenv: User Profile setup
event
Event \BaseNamedObjects\userenv: Machine Group Policy
has been applied
Event \BaseNamedObjects\userenv: User Group Policy has
been applied
Event \BaseNamedObjects\crypt32LogoffEvent
Event \BaseNamedObjects\PNP_Device_Install_Event_0.
{F5E4A8FB-DCA9-4142-B678-5FD87607F79C}
File D:\Documents and Settings\tom\Local
Settings\Temporary Internet Files\Content.IE5\index.dat
File \Device\KsecDD
File D:\Documents and Settings\tom\Cookies\index.dat
File D:\Documents and Settings\tom\Local
Settings\History\History.IE5\index.dat
File D:\Documents and Settings\tom\Application
Data\Microsoft\SystemCertificates\My
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File D:\WINDOWS\Windows Update.log
File D:\WINDOWS\Windows Update.log
File D:\WINDOWS\Windows Update.log
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File \Device\Tcp
File \Device\Tcp
File \Device\Ip
File \Device\Ip
File \Device\Ip
File \Device\Tcp
File \Device\WMIDataDevice
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File \Device\WMIDataDevice
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File \Device\Afd\Endpoint
File \Device\Udp
File \Device\Afd\AsyncConnectHlp
File D:\Documents and Settings\tom\Application
Data\Microsoft\SystemCertificates\My
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File D:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-
Controls_6595b64144ccf1df_6.0.10.0_x-ww_f7fb5805
File \Device\NamedPipe\PNP_Device_Install_Pipe_0.
{F5E4A8FB-DCA9-4142-B678-5FD87607F79C}
File \Device\NamedPipe\ntsvcs
File D:\WINDOWS\system32
Key HKU
Key HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Drivers32
Key HKLM\SOFTWARE\Microsoft\SystemCertificates\ROOT
Key HKCU\Software\Microsoft\SystemCertificates\Root
Key
HKLM\SOFTWARE\Microsoft\SystemCertificates\AuthRoo
t
Key
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Roo
t
Key HKCU\Software\Microsoft\SystemCertificates\CA
Key HKCU
Key HKLM\SOFTWARE\Microsoft\SystemCertificates\CA
Key HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\CA
Key HKCU\Software\Microsoft\SystemCertificates\trust
Key HKCU
Key HKLM\SOFTWARE\Microsoft\SystemCertificates\trust
Key
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Tru
st
Key HKCU\Software\Microsoft\SystemCertificates\My
Key
HKLM\SOFTWARE\Policies\Microsoft\SystemCertificate
s
Key
HKCU\Software\Policies\Microsoft\SystemCertificate
s
Key
HKCU\Software\Policies\Microsoft\SystemCertificate
s
Key
HKCU\Software\Microsoft\SystemCertificates\Disallo
wed
Key HKCU
Key
HKLM\SOFTWARE\Microsoft\SystemCertificates\Disallo
wed
Key
HKLM\SOFTWARE\Microsoft\EnterpriseCertificates\Dis
allowed
Key
HKCU\Software\Policies\Microsoft\SystemCertificate
s
Key HKLM\SOFTWARE\Microsoft\Tracing\RASAPI32
Key HKLM
Key HKCU
Key HKLM\SYSTEM\ControlSet002\Hardware Profiles\0001
Key HKLM\SYSTEM\ControlSet002\Services\WinSock2
\Parameters\Protocol_Catalog9
Key HKLM\SYSTEM\ControlSet002\Services\WinSock2
\Parameters\NameSpace_Catalog5
Key HKCU\Software\Classes
Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Int
ernet Settings\ZoneMap
Key HKLM\SYSTEM\ControlSet002\Services\Tcpip\Linkage
Key HKLM\SYSTEM\ControlSet002
\Services\Tcpip\Parameters
Key HKLM\SYSTEM\ControlSet002
\Services\NetBT\Parameters\Interfaces
Key HKLM\SYSTEM\ControlSet002
\Services\NetBT\Parameters
Key HKCU
Key HKCU\Software\Microsoft\SystemCertificates\My
Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Int
ernet Settings\ZoneMap
Key
HKCU\Software\Microsoft\Windows\CurrentVersion\Int
ernet Settings
KeyedEvent \KernelObjects\CritSecOutOfMemoryEvent
Mutant \BaseNamedObjects\d:!documents and settings!tom!
cookies!
Mutant \BaseNamedObjects\d:!documents and settings!tom!
local settings!history!history.ie5!
Mutant \BaseNamedObjects\WininetStartupMutex
Mutant \BaseNamedObjects\WininetConnectionMutex
Mutant \BaseNamedObjects\WininetProxyRegistryMutex
Mutant \BaseNamedObjects\d:!documents and settings!tom!
local settings!temporary internet files!content.ie5!
Mutant \BaseNamedObjects\_!MSFTHISTORY!_
Mutant \BaseNamedObjects\RasPbFile
Mutant \BaseNamedObjects\Windows Update.log
Mutant \BaseNamedObjects\Windows Update.log
Mutant \BaseNamedObjects\ZonesCounterMutex
Mutant \BaseNamedObjects\ZonesCacheCounterMutex
Mutant \BaseNamedObjects\Windows Update.log
Process rundll32.exe(192)
Section \BaseNamedObjects\D:_Documents and
Settings_tom_Local
Settings_History_History.IE5_index.dat_524288
Section \BaseNamedObjects\D:_Documents and
Settings_tom_Cookies_index.dat_65536
Section \BaseNamedObjects\SENS Information Cache
Section \BaseNamedObjects\UrlZonesSM_tom
Section \BaseNamedObjects\__R_000000000085_SMem__
Section \BaseNamedObjects\D:_Documents and
Settings_tom_Local Settings_Temporary Internet
Files_Content.IE5_index.dat_2654208
Semaphore \BaseNamedObjects\shell.{210A4BA0-3AEA-
1069-A2D9-08002B30309D}
Thread rundll32.exe(192): 228
Thread rundll32.exe(192): 224
Thread rundll32.exe(192): 416
Thread rundll32.exe(192): 416
Thread rundll32.exe(192): 236
Thread rundll32.exe(192): 236
Thread rundll32.exe(192): 224
Thread rundll32.exe(192): 164
Thread rundll32.exe(192): 224
Thread rundll32.exe(192): 232
Thread rundll32.exe(192): 240
WindowStation \Windows\WindowStations\WinSta0
WindowStation \Windows\WindowStations\WinSta0


Any ideas, anyone? It's driving me crazy. Thanks in
advance.

-Tom
 

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