Noisy Maxtor hard drive

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Guest

Hi

I have a computer running XP, and recently had a new hard drive installed
because the old one failed. However, the new drive is quite noisy, making
loud clicking sounds like a geiger counter when doing even the simplest
things. The new drive is a Maxtor; is this a sign that the hard drive is
faulty or is this just normal for this make of drive. I would be very
greatful for your advice.

thanks
 
Hi,

No, it's not normal. I would exchange it immediately.

You can download and run Maxtor's diagnostics, but I use a lot of them and
can tell you that any clicking sound is usually a sign of impending drive
failure with them.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
All my drives ( 8) are Maxtor ones, and none is noisy. Most probably it will
fail soon.
- backup data
- make image of system partition
- proceed to exchange it rapidly if under warranty

Good luck
 
If the sound is a clicking then it may be the sound of the drive’s gears
stripping out.

Contact the manufacturer's technical support.There are diagnostic tools
which will help you to know about the health status of the hard drive.

Your drive is new and must be under warranty-so don't get anxious.

regards,
S.Sengupta[MS-MVP]
 
Hello John,

Based on you description, I've had this happen with my older Seagate drives
several times. I ran "CHKDSK /R" to resolve the problem. (At least for the
time being).

Sounds to me your OS is trying to read data that is located in a "Bad"
cluster or sector, or that the data may be currupt.

CHKDSK /R will attempt to recover data from areas of your disk that has
either failed or beginning to fail.

Here's a link via google search...
http://www.ss64.com/nt/chkdsk.html

Do you own google search to read-up alittle before you do anything tho.

I went through this with ALL my harddrives, even the good ones about 10
months ago, haven't had any problems since.

But this is just my advice/opinion.... Replacing the HD while it's under
warrantee would be the best long term solution.

Hope to be helpful!

Richard In Va.
++++++++++++++++
 
One additional point - Chkdsk w/ Repair or Fix can and sometimes does
result in data loss when making repairs. Before using the /F or /R always
ensure the data on the volume is backed up.
 
You are crazy for thinking that her problem can be resolved by a chkdsk /r!
If it's a new drive there shouldn't be any bad clusters. A clicking hard
drive means mechanism failure and if it is new it should be replaced by
either the people who sold it to you(usually you have 30 days) or RMA'd
through the manufacturer. Good Luck and don't waste time running any checks
on the drive just backup your data the best you can and get a call into
seagate or if you're within 30 days of getting it new go back to where you
bought it.

Joe

Kemco Technician
 
By the way Seagate owns Maxtor now but there is probably still a number to
call Maxtor for RMA's sorry Call Maxtor not Seagate. Good Luck

Joe

Kemco Technician
 
Thanks for your replies. i will take the thing back to the shop asap. I have
read quite a few things on the net now about Maxtor drives. Alot of people
say they are noisy, although alot of people say they have never had a noise
problem, so doesn't really help. best take your advice and get the thing
replaced.

cheers
 
As said earlier, have several of them, most S-ATA, one P-ATA, noene noisy at
all, and from independent magazine reviews I read before buying them, they
are not
the least nosiy one, but far from noisy at rest, as well as under charge.
But they never should click !
Don't forget to backup - image before returning it to shop !!!
 
Hello SS
Mine makes a noise like one lightly drumming their fingers on a table or
desk, but only when virus, spyware and other scans are being performed as
well as when deleting TIFs from I.E.
I would not call it a clicking noise.
Some say this is normal for HDD to make this noise when performing such
tasks - so does the supplier.
But I would say that it was not as noisy as this some five months ago.
Rgds
Antioch

S.Sengupta said:
If the sound is a clicking then it may be the sound of the drive's gears
stripping out.

Contact the manufacturer's technical support.There are diagnostic tools
which will help you to know about the health status of the hard drive.

Your drive is new and must be under warranty-so don't get anxious.

regards,
S.Sengupta[MS-MVP]
Hi

I have a computer running XP, and recently had a new hard drive installed
because the old one failed. However, the new drive is quite noisy, making
loud clicking sounds like a geiger counter when doing even the simplest
things. The new drive is a Maxtor; is this a sign that the hard drive is
faulty or is this just normal for this make of drive. I would be very
greatful for your advice.

thanks
Click to expand...
Click to expand...
 
I seriously doubt that any retailer or manufacturer will RMA
a hard drive without the diagnostic failure code.

Kemco wrote:
|| You are crazy for thinking that her problem can be resolved by a
|| chkdsk /r! If it's a new drive there shouldn't be any bad clusters.
|| A clicking hard drive means mechanism failure and if it is new it
|| should be replaced by either the people who sold it to you(usually
|| you have 30 days) or RMA'd through the manufacturer. Good Luck and
|| don't waste time running any checks on the drive just backup your
|| data the best you can and get a call into seagate or if you're
|| within 30 days of getting it new go back to where you bought it.
||
|| Joe
||
|| Kemco Technician
||
|| "Richard In Va." wrote:
||
||| Hello John,
||| Richard In Va.
||| ++++++++++++++++
|||
||| |||| Hi
||||
|||| I have a computer running XP, and recently had a new hard drive
|||| installed because the old one failed. However, the new drive is
|||| quite noisy, making loud clicking sounds like a geiger counter
|||| when doing even the simplest things. The new drive is a Maxtor; is
|||| this a sign that the hard drive is faulty or is this just normal
|||| for this make of drive. I would be very greatful for your advice.
||||
|||| thanks
|||| --
|||| John
 
Yes they will, I have when a drive has seized and causes a system to lockup
at POST. You cannot run a diagnostic in this state, but there are provisions
on Maxtor's RMA page for this.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
 
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