C
Charlie Tame
Brian,
I am not able to contribute much to the newsgroups but it has recently
become apparent that the conduct of certain MVPs is approaching intolerable.
For example please see the posting below, addressed to a user who is
obviously genuine and and obviously has a problem, whether accidentally
self inflicted or not.
<Quote>
You had updates pending to be installed. Yet, you installed an antivirus
program in the interim that required a reboot.
WOW! You may have set your computer up for some major conflicts. They
may, in fact, never be sorted out. I would suggest you just allow the
system to continue as it is in hope that everything will be sorted. I
have seen this last many hours.
As per Dirty Harry: Do you feel lucky punk? Well, do you?
--
Regards,
Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
</quote>
Now, I am not happy with the way MS is going on several issues and don't
have a problem leveling what I feel is justified criticism at the
company or it's policies, nor do I have a problem with the sometimes
rude and unpleasant "Banter" that goes on between some regulars, call
them trolls if you like, or between such and a "User" who adopts that
attitude themselves, but for MVPs to resort to insult and in come cases
deliberate lies is not cool, it's decidedly bad for the business.
I happen to believe that the customer is not always right but is always
the "Customer", so it's my belief that mistakes by Microsoft need to be
acknowledged and fixed and mistakes by the customer need to be explained
properly. I see a couple of MVPs try to do this but it seems that a few
in the Vista General group are only there to condemn, insult or parade
their "Vast" knowledge which if often misleading, dangerous (to the
system) or plain wrong.
The way the market is looking (Depressed) and the way the US is looking
(Also depressed) it seems to me that this kind of behavior is more
likely to leave users with a bad impression than any amount of "Factual"
criticism.
I don't know about the file association problem, that doesn't sound
"Critical", just a nuisance, but the DX Diag thing could also be related
to your TV card problem. Same applies but probably should include the
same procedure for the actual video card as well as the TV card.
Sometimes a hardware conflict can be a real pain to track down, and if
you can strip the system down to a bare minimum it may be the only way
to find such a thing. You will probably have to live with a horrible
screen display until you get things reset but my thinking here is that
if something is broken, whet with the Beta and all you are going to end
up reinstalling - which you were planning to do anyway when you applied
for the Beta, right? Best to remove that which has given trouble first
if we can.
I am not able to contribute much to the newsgroups but it has recently
become apparent that the conduct of certain MVPs is approaching intolerable.
For example please see the posting below, addressed to a user who is
obviously genuine and and obviously has a problem, whether accidentally
self inflicted or not.
<Quote>
You had updates pending to be installed. Yet, you installed an antivirus
program in the interim that required a reboot.
WOW! You may have set your computer up for some major conflicts. They
may, in fact, never be sorted out. I would suggest you just allow the
system to continue as it is in hope that everything will be sorted. I
have seen this last many hours.
As per Dirty Harry: Do you feel lucky punk? Well, do you?
--
Regards,
Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
Frida said:
</quote>
Now, I am not happy with the way MS is going on several issues and don't
have a problem leveling what I feel is justified criticism at the
company or it's policies, nor do I have a problem with the sometimes
rude and unpleasant "Banter" that goes on between some regulars, call
them trolls if you like, or between such and a "User" who adopts that
attitude themselves, but for MVPs to resort to insult and in come cases
deliberate lies is not cool, it's decidedly bad for the business.
I happen to believe that the customer is not always right but is always
the "Customer", so it's my belief that mistakes by Microsoft need to be
acknowledged and fixed and mistakes by the customer need to be explained
properly. I see a couple of MVPs try to do this but it seems that a few
in the Vista General group are only there to condemn, insult or parade
their "Vast" knowledge which if often misleading, dangerous (to the
system) or plain wrong.
The way the market is looking (Depressed) and the way the US is looking
(Also depressed) it seems to me that this kind of behavior is more
likely to leave users with a bad impression than any amount of "Factual"
criticism.
I don't know about the file association problem, that doesn't sound
"Critical", just a nuisance, but the DX Diag thing could also be related
to your TV card problem. Same applies but probably should include the
same procedure for the actual video card as well as the TV card.
Sometimes a hardware conflict can be a real pain to track down, and if
you can strip the system down to a bare minimum it may be the only way
to find such a thing. You will probably have to live with a horrible
screen display until you get things reset but my thinking here is that
if something is broken, whet with the Beta and all you are going to end
up reinstalling - which you were planning to do anyway when you applied
for the Beta, right? Best to remove that which has given trouble first
if we can.