No Shortcuts to Drives

[dferron]

After installing SP1 I lost my ability to use shortcuts
to my floppy, CD/DVD, and DVDRW. Found info via
www.ask.com that stated the problem was with Hotfix
KB821557 and to uninstall it. Add/Remove does not have an
option for uninstall. Is there another way to get
shortcut functionality back?

 

[Guest]

What do you mean by shortcuts? Do you mean like shortcuts on your desktop or you cannot access these drives at all? I have those updates and have no problem with my drives. I access them through "My Computer" which I have set up on my Start panel as a link.

 

[Guest]

From Control Panel right click on a drive and create a shortcut. It will send it to the desktop, supposedly giving you access to open your CD from there. I have no problem with the drive functioning, only that the "link" or "shortcut" does not work.

 

[Ramesh [MVP]]

Get the hotfix from Microsoft Support.

Desktop Shortcut to the 3 1/2 Inch Disk Drive or to the CD-ROM Drive Does Not Work
http://support.microsoft.com/default.aspx?scid=kb;EN-US;824143

--
Ramesh - Microsoft MVP
Windows XP - Shell/User
www.mvps.org/sramesh2k
http://www.mvps.org/sramesh2k/Tips_Page.htm
http://www.mvps.org


From Control Panel right click on a drive and create a shortcut. It will send it to the desktop, supposedly giving you access to open your CD from there. I have no problem with the drive functioning, only that the "link" or "shortcut" does not work.

 

[Guest]

I tried that, but I have used up my FREE support. It would cost me $35. It's a shame that you have to pay for a MS fix. If I have not done something correctly, please let me know. According to the site information there is no online fix - only paid support after using up the free support. I have had XP on for over 2 years and can't recall more that 2-3 email support questions.

 

[David Candy]

Try reading it. It in plain english. READ, READ, READ