no os cd to use after hd formatting

[spyda]

It is an HP Pavillion system that we bought at Best Buy.Model 753N. N
manuals or cd's came with it. Best buy says the only way to fix is vi
them. I'll try the mfg.

 

[Jupiter Jones [MVP]]

This should help:
http://h10025.www1.hp.com/ewfrf/wc/...n&cc=us&dlc=en&product=90390&docname=bph07145

Also you should be able to get the CDs:
http://h10025.www1.hp.com/ewfrf/wc/...docname=bph07143&product=90390&dlc=en&lang=en

It sounds like the person you are talking to at Best Buy is uninformed.
If Best Buy legitimately sold you the computer, you have all you need to
recover the computer, if not, the sales person has made a mistake and Best
Buy needs to fix it.

 

[Richard in AZ]

Here is the web site that tells you how to get HP recovery disks for the OS.
I think they will sell you a set for a nominal fee.
On most new HP's, you can "burn a set of OS Recovery Disks". But that was
not clear in the manual, and if you don't do it before it crashes, then you
are SOL.