No option to resize picture attachments anymore???

K

Ken

I usually don't send pictures through Windows Explorer but did the
other day. I knew they were BIG jpg files and I expected the Resize
option to pop up. It didn't.

I searched on the MS knowledge base and found a page with a solution.
I did the %systemroot%, make a new folder move sendmail.dll into the
folder thing....I ran reg edit and made sure jpg key was set to image.

Double check what I had done and it still doesn't work????

What's up?

CK
 
V

VanguardLH

Ken said:
I usually don't send pictures through Windows Explorer but did the
other day. I knew they were BIG jpg files and I expected the Resize
option to pop up. It didn't.

Send pictures TO WHAT, TO WHERE? An e-mail client?

When you elect "Send To -> Mail Recipient" in the context menu for the
image file, do you momentarily see a progress window showing the
transfer of the file to the e-mail client?

Also, you might want to configure your unnamed e-mail client to prompt
you to resize files when you attach them to an message.
I searched on the MS knowledge base and found a page with a solution.

Oh, a KB article but no mention of which one. Might it have been KB
article 883393 (http://support.microsoft.com/kb/883393)? That's just a
guess by me.
I did the %systemroot%, make a new folder move sendmail.dll into the
folder thing....I ran reg edit and made sure jpg key was set to image.

Did you move or copy the sendmail.dll file into the placeholder folder?
Moving would make the file not found in a normal search because the path
to it has changed (Windows won't be looking for the file in the
placeholder folder). Per their instructions, the file must no longer
exist in the normal path. The instructions appear to presume that the
missing file will get automatically replaced (from the dllcache folder)
when requested - or there is a missing step.

You are removing access to the file (my moving or renaming it) but
haven't yet replaced it with a good copy (so the file is absent). After
moving the file into the placeholder folder, did you run the system file
checker to retrieve a good copy of the file from the dllcache folder?

To run the system file checker, at a command prompt run:
sfc.exe /scannow
For help, run:
sfc.exe /?

That will look for duplicated good copies of system files cached under
%systemroot%\system32\dllcache. If that file is corrupted or not found
in the cache folder, you'll get prompted to provide your installation CD
for Windows (so have it ready). If you're stuck using the install CD,
follow up with a check at the Windows Update site to ensure any updates
to the file get incorporated into your instance of Windows.
 

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