No notification for new emails in Outlook 2003 when server side rule is applied

[Dan Rough]

Hi all,

I have recently installed Outlook 2003 and am experiencing a problem such
that I only receive notifications (envelope icon in system tray / desktop
alerts) when a new mail arrives directly in my inbox - I have some server
side rules running on the exchange folder that deliver mail to some other
folders and when mail goes to them I never get notified.

I wondered if anyone else had experienced this and found a fix or whether it
is a known fault that will be fixed with the next service pack?

Any help would be much appreciated, Cheers, Dan.

 

[Ken Slovak - [MVP - Outlook]]

If the mails never hit your Inbox you will never get a notification
and I don't see that changing.

 

[Carlos Pisquem]

You need to specify as part of your Rule to display a "Desktop Alert"

 

[Dan Rough]

Thanks for your replies both of you, this is a little odd, I have upgraded
from Office 2000 and am using all of the same rules from that installation -
Outlook 2000 used to advise me even if it moved a mail to a certain folder
why has the behaviour changed in a more recent release? Does anyone know or
can anyone come up with a suggestion as to why this is happening?

Cheers, Dan.

 

[Guest]

Dan - I'm having the same problem and I think it's a pretty big deal for anyone using rules. Prior to 'upgrading' to 2003, you would get notifications but the subfolders had to reside under the Inbox. Now it appears you will only get Inbox notifications, rendering all my rulse useless. Unless of course I choose to no longer use desktop notification - probably the lesser of 2 evils. I hope they come up with a fix here.


----- Dan Rough wrote: ----

Thanks for your replies both of you, this is a little odd, I have upgrade
from Office 2000 and am using all of the same rules from that installation
Outlook 2000 used to advise me even if it moved a mail to a certain folde
why has the behaviour changed in a more recent release? Does anyone know o
can anyone come up with a suggestion as to why this is happening

Cheers, Dan