no internet connectivity - please help

[kipg]

i have tried to post my issue 4 times, and and after waiting hours, i still
don't see my posting, so maybe it is because it is too long. so i will try to
be really brief - anyway, after reinstalling drivers, beginning with the
chipset, i still have no internet connection, even though my device mgr
indicates that i have a working ethernet adapter. this issue came about after
successfully deleting malware/trojans using malwarebytes. help!

 

[David Webb]

I see a previous message from you posted at 1.26 am.

Is this a case where the Device Manager is showing a problem device but it still
works? In other words, how did you get here if you don't have an internet
connection?

Within Device Manager, have you tried to uninstall then reinstall any device
showing a problem? If so but still no joy, did you try to update the driver via
the DM?

 

[David H. Lipman]

From: "kipg" <[email protected]>

| i have tried to post my issue 4 times, and and after waiting hours, i still
| don't see my posting, so maybe it is because it is too long. so i will try to

< snip >


1/10 @ 1514
1/11 @ 0106
1/11 @ 0126
1/11 @ 0152

 

[russk]

Who is your ISP? Are you using cable or modem? If you are using cable shut
down you computer,unplug your cable modem POWER.Wait 2 minutes plug cable
modem power back in wait 3 minutes foe modem to stabalize.Turn computer
on.Try internet.

 

[David H. Lipman]

From: "russk" <[email protected]>

| Who is your ISP? Are you using cable or modem? If you are using cable shut
| down you computer,unplug your cable modem POWER.Wait 2 minutes plug cable
| modem power back in wait 3 minutes foe modem to stabalize.Turn computer
| on.Try internet.

You replied to me and not the OP, 'kipg'.

 

[kipg]

d.,

i have been using my girlfriends laptop to post here. my desktop is
'offline' for now due to the issue i posted.

i did the uninstall and reinstall bit, but to know effect.
there is no other update to be had.

any other ideas?

~k

 

[kipg]

on an earlier post, i mentioned that i performed your suggestion - but no
luck.
i reposted again, bc i was not able to see any of the posts i had submitted
previously and thought they were not getting through - sorry for the
duplication.

anyway, do you have any other ideas?

~k

 

[kipg]

john,

the winsock fix did the trick - i now have regained internet connectivity.
before i even downloaded it, i had a good feeling about it, because no one
had yet even mentioned any winsock issues - and it seemed to me that this
direction made perfect sense. so THANK YOU!

if you ever get to this part of the country, let me know. i would be happy
to buy you a few beers - or smoothies, whatever you like.

kudos to you. you are a credit to this user group.

best regards,

~k

 

[John Wunderlich]

the winsock fix did the trick - i now have regained internet
connectivity. before i even downloaded it, i had a good feeling
about it, because no one had yet even mentioned any winsock issues
- and it seemed to me that this direction made perfect sense. so
THANK YOU!

if you ever get to this part of the country, let me know. i would
be happy to buy you a few beers - or smoothies, whatever you like.

kudos to you. you are a credit to this user group.

best regards,

~k

I'm glad you've solved your problem. Those twe programs have helped a
lot of people when nothing else would. Thanks for the feedback and
the good words.

I don't think I've ever been to Austin ;-)

-- John