No Internet connection

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Guest

I have decided to go with Norton's A/V and Internet Security package. It was
installed and the Live Update run and completed (so I know I had Internet
connection at that time). Because I went w/ Norton's I decided to remove
McAfee. It came w/ the computer and I wasn't using it. McAfee was removed
through Add/Remove Programs in Control Panel. After removing McAfee I cannot
access the Internet. Any ideas? I did attempt to go back to an earlier
restore point with no luck.

Jean
 
what error do you get when trying to connect?
what type of net connection? dialup DSL cable?
 
I'm at work...the problem is w/ the home computer. Anyway I get the "The page
cannot be displayed" I have cable connection. I'm thinking it's a setting
somewhere that got changed during the McAfee uninstasll. I'm stumped.

Thanks, Jean
 
I have disabled Norton's Internet Security with no luck. I have checked the
connection settings and the network is connected, I just can't get onto the
Internet. Because I was able to do a Live Update after I installed Nortons I
believe that Nortons is not the problem, however, after I uninstalled McAfee,
I haven't been able to connect. I really don't think uninstalling McAfee
would do this, I think a setting somewhere got changed...I just can't find
it. Any ideas?

Jean
 
Tried disabling Nortons with no luck. After installing Nortons I was able to
do a Live Update and therefore was connected to the Internet. The next day I
uninstalled McAfee and cannot connect. Connection settings show the computer
is connected to the wireless network, the computer just won't connect to the
Internet. I don't think uninstalling McAfee would do this, and maybe a
setting got changed somewhere...I just can't find it. Any ideas???

Thanks,
Jean
 
See if this will help..
XP Winsock fix
http://www.spychecker.com/program/winsockxpfix.html

| Tried disabling Nortons with no luck. After installing Nortons I was
able to
| do a Live Update and therefore was connected to the Internet. The
next day I
| uninstalled McAfee and cannot connect. Connection settings show the
computer
| is connected to the wireless network, the computer just won't
connect to the
| Internet. I don't think uninstalling McAfee would do this, and maybe
a
| setting got changed somewhere...I just can't find it. Any ideas???
|
| Thanks,
| Jean
|
| "jmm48" wrote:
|
| > thanks.
| >
| > Jean
| >
| > "faulksy" wrote:
| >
| > >
| > > try powercycling modem
| > >
| > > if that dont work i would then disable nortons
| > >
| > >
| > > --
| > > faulksy
| > >
 
Thanks,
I had a problem with the computer wanting to start in safe mode....did a
device manager check and found a bad driver from Symantec...don't know if
there's a connection...found it odd there was another problem w/ Nortons. I
have decided to completely uninstall and reimstall Nortons. I will let you
know how that works. Ricky, I will also keep your spychecker info handy if
the uninstall doesn't work.

Jean
 
Just uninstalled Nortons and now have Internet capability. I am still having
problems with starting into safe mode. Will be reinstalling Nortons and see
how it goes.

Jean
 
reinstalled Nortons and all seems well...I have Internet capability and the
computer is starting normally....Yaeh :-)
 
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